MENU MENU

Upgrade a child EA Account to a teen account

Learn more about when you can update your child’s EA Account to a teen EA Account.

If you created an EA Account for your child and they are under the minimum age in their country or region, they have a child EA Account. Once they’ve reached the minimum age, they can upgrade (or “age up”) their child account to a teen account.

When and how I can “age up” my child’s account?

Once your child has reached the minimum age in their country or region, they’ll get a pop-up notification every time they log in to the EA app to let them know it's time to age up. Once you upgrade your child’s account to a teen account, they can add their own email address to enable Login Verification which helps keep their account secure.

Can my child do anything online with a child account?

It depends on the game and platform that they are playing on. Here’s everything child accounts can do online.

Parents or guardians need to create a child or teen account. Learn to set up a child account.

What can teen accounts do?

A teen EA Account allows access to all the features of our games and services (subject to any parental controls that you may have set on a console or through the EA app).

This includes:

  • playing online
  • chatting with friends
  • inviting friends to play
  • signing into and using our online game companion apps
  • buying and downloading games from our online store.

However, unlike an adult EA Account, your teen may link their teen account to yours which will enable you to set playtime and spend controls.

Learn how to link your teen’s account to yours, so you can set spend and playtime limits.

My child is having trouble signing into their account

Did you or your child forget the account password? Here's how to reset it.

Still need help with your account?

Was this article helpful?

0% of 0 players found this article helpful.
Not what you were looking for? Try searching again.

Was this article helpful?

0% of 0 players found this article helpful.
X