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Find out how to access the Web Store and claim any packs and bundles you buy directly in-game.

The STAR WARS™: Galaxy of Heroes Web Store isn’t available to child accounts. If you’re under 18-years-old, you won’t be able to connect and use the Web Store.

The STAR WARS™: Galaxy of Heroes Web Store is a web version of the Data Card store where you can browse the packs and bundles that are available in your game and other special offers. Buy what you need from the Web Store, then claim your purchases directly from your Inbox in the game.

Link your account in the game

To access the Web Store, you need to link your account in the game first. 

  1. Open STAR WARS™: Galaxy of Heroes.
  2. Go into Settings.
  3. Select Connect, then EA connect.
  4. Enter your preferred email address, then hit Enter. We’ll send a code to your email.
  5. Enter the code from your email, then select Enter.

You’ll see a confirmation screen that says your account has been successfully linked.

Heads-up that using the EA connect option doesn’t back up your game. To save your game progress, link to Apple Game Center or Google Play.

What if I didn’t get a code or got an error message?

  • If you didn’t get a code, check your Spam folder or tap Resend Code.
  • You can also reset the password on your EA Account and then try the Web Store again.
  • Try to remember if you have any other emails or EA Accounts you might have used to sign up for STAR WARS™: Galaxy of Heroes and try again using that email address.

I’ve already linked my game account

  1. Once you’ve linked your account in the game, go to the Web Store login page.
  2. Select the checkbox next to I’ve linked my account in the game and click Continue.
  3. Enter the same email address you linked in the game, then Submit. We’ll send a code to your email.
  4. Enter the code from your email, then select Enter Code.

What email should I use for the Web Store?

That’s up to you. You can use the same email you’ve used to link to Apple Game Center, Google Play, your EA Account, or use a different one.

If you use the email that’s already linked to your EA Account, your STAR WARS™: Galaxy of Heroes account will connect to it. If you use a different email that’s not yet linked, that will create a new game account.

You can change the email you set up for the Web Store at any time by logging in to your EA Account.

Make purchases using game currency

Making a purchase using Crystals or Ally Points will use the balance on your account. If the balance isn't enough, you’ll get an error message.

Any free items, or items you buy using game currency, will be added automatically to your account. You’ll get a message in your game Inbox telling you what you bought, but you don’t need to do anything to claim it.

Make purchases using real-world currency

  1. Select your item(s).
  2. Enter the payment information.
  3. Review your order and click Pay Now. We’ll send the purchase receipt to your email.

Claim a Web Store purchase in-game

  1. Log in to your game and open your Inbox.
  2. You’ll see a message to Claim your purchase(s).
  3. Select Claim to open the pack and add the item(s) to your game account.
  1. The fastest way to get help in STAR WARS™: Galaxy of Heroes is to reach out to us inside the game.
  2. Find out how to back up your game progress.
  3. Check out the STAR WARS™: Galaxy of Heroes boards on EA Forums to get help from our community.
  4. Follow @EAHelp for everything from outage info to game news.
  5. Subscribe to EA Help on YouTube for video walkthroughs and guides.

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