What you need to know about the 64-bit version of The Sims 4

The Mac version of The Sims 4 has always been 64-bit. If your Mac meets the system requirements, you don’t have to worry about any changes.

Why do I need to use the 64-bit version of The Sims 4?

If you’re running 64-bit Windows and you have 4GB of RAM or more, then you can use the 64-bit version of The Sims 4.

Can I run the 64-bit version on my computer?

Here’s how to check:

1. On Windows 7, 8, or 8.1, right-click on My Computer and choose Properties. This brings up a window that shows info about your system, including your processor, RAM, and operating system.
   • If you’re on Windows 10, you can search for This PC then right-click it in the search results.
2. Check the System type line to see if it says your computer has a 64-bit or a 32-bit operating system.
3. If it says 64-bit operating system, double-check the amount of RAM listed.
   • If you have 4GB or more RAM, you can run the 64-bit version of The Sims 4.

• Head over to EA Forums to look for a fix.
• Keep an eye on @EAHelp, @TheSimsDirect, and @TheSims on Twitter for everything from outage info to news about our games.