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Learn about The Sims policy towards Mods, when Mods are disabled, and how to safely re-enable Mods.

Get to know this terminology:

  • Custom Content: This is the addition of player-made clothing or objects to the game. Sometimes just referred to in The Sims community as “CC”. For example: new hair, new clothing, new furniture, etc.
  • Game Mods: These are Mods that add features or change the functionalities of the game. These Mods may include script code, but not always. For example: a new trait, new console cheats, objects with new functionality, new UI functionality, etc.
  • Mods: A blanket term referring to any player-made content for the game. This includes both Custom Content and Game Mods.
The Sims policy on Mods Report Mods Disabled Mods Re-enable Mods Mods problems Remove Mods More info

We know that for many of you, Mods are an important part of your game experience.  For that reason, we support a framework in The Sims 4 that makes it easier for you to install and use Mods.

The Sims team doesn’t pre-screen, endorse or specifically support any particular Mod. You should use Mods with caution and understand there may be risk.

We have a long tradition of supporting creativity in our community.  We do not object to Mod developers continuing to share their amazing content, subject to the following:

  1. Do not promote your Mods in a way that suggests they are endorsed by or affiliated with The Sims, Maxis, or Electronic Arts. This means you cannot use any game logos or trademarks, including versions of the plumbob, or key art designs to promote your Mods. You may state that your Mods are for The Sims 4 and/or for a specific game expansion pack.
  2. Mods must be non-commercial and distributed free-of-charge. Mods cannot be sold, licensed, or rented for a fee, nor can Mods contain features that would support monetary transactions of any type.

    Note, The Sims recognizes that creating Mods takes time and resources. To recoup these development costs, Mod developers may:
    • Offer an early access incentive for a reasonable amount of time. After a reasonable early access period, all users must be able to access the Mods in full for free regardless of whether they donate.
    • Run passive advertisements and requests for donations so long as they are limited to the Mod website or distribution site, and do not appear within the Mod itself.

We reserve the right to address any inappropriate Mods, including Mods that infringe the intellectual property or privacy rights of others, contain obscene, objectionable, or harmful content, jeopardize the integrity of The Sims 4 gameplay, or otherwise violate the EA User Agreement.

We strive to create a positive environment for players, which we outline in the Positive Play Charter. It’s possible that community-created Mods could go against these guidelines. If you come across any Mods that break the rules of the Positive Play Charter, you can report them to us.

To report Mods, give us the details right here on EA Help:

  1. Click Contact Us from any page on EA Help.
    • We recommend logging in to your EA Account.
  2. Select The Sims 4. If needed, use the search bar to find the game.
  3. Select your Platform.
  4. For Topic, select Report concerns or harassment.
  5. For Issue, choose Report website.

From here, you’ll open a webform to let us know more about what happened. Please provide a link to the Mods you think break the rules, and as much detail as you can about why. Your report will be reviewed by our team.

We can’t screen or support any Mod, so there’s no way for us to know if a Mod that previously didn’t cause any issues for players may cause them now.

By disabling Mods when we update, we hope to limit any issues or problems with your gameplay. You can always reinstall the Mods after you make sure everything is working like it should!

You may re-enable Mods that were disabled during an Update via the options menu, but you should use caution and understand there may be risks.

  1. Run The Sims 4 with Mods disabled. Go into gameplay mode to make sure everything is working correctly.
    • Note: If you have installed Custom Content, it's been disabled. Check that the game is working correctly, then close the game without saving.
    • If you save your game before re-enabling the Custom Content, content may be removed from your saved game.
  2. Visit the Mod creator’s site to verify that the Mod works with the latest The Sims 4 Update. Check to see if there's an updated version of the Mod.
  3. Re-enable Mods via the options panel. The setting can be found in “Game Options > Other > Enable Custom Content and Mods.”
    Game Options panel where you can select Enable Custom Content and Mods.
  4. Restart the game.
  5. Start the game and check that the game is working correctly. If you need help troubleshooting, find out how to tell if Mods are causing problems.
  6. If there are Mods causing problems, remove those Mods and visit the Mod creators’ site to see if there's an updated version.
    • As a member of The Sims Community, you may also wish to contact the Mod creator to let them know their Mod is causing issues.
    • Be sure to include your current game version number when you let them know. It can be seen on the lower left hand side of the Main Menu.

Mods can cause issues and conflict with The Sims 4 game in many different ways, so there's no single way to determine if problems exist.

The easiest way to see if there’s an issue is to play the game. There may be very obvious problems, such as the game failing to boot or save games fail to load, but other small issues can also indicate the Mod is causing problems.

  • If you’re using Custom Content, check out the content like items or clothing and make sure it’s acting normally. If your Sim’s hat is floating above them, that’s a type of sign that something’s wrong. 
  • If you’re using Game Mods, make sure everything is functioning like it’s supposed to. While Sims love to ignore us, if they’re walking up walls or have been eating dinner for 24 hours, that may be a clue the Game Mod is causing an issue. 

Once you've identified that one or more of your Mods is creating issues, you then need to determine which Mods are the problem. Since you could potentially have many Mods in your Mods folder, this could take time. Here are some tips to speed things up:

  • Remove all your Mods from the “Mods” folder and add them back in batches.
    • After adding each batch, run the game to see if the problem persists.
    • Once you determine that a particular batch contains a problematic Mod, remove half of that batch and see if the problem still exists.
    • If it does, then remove another half of the batch and try again.
    • If it doesn't, add back in half of the removed Mods and try again.
    • Repeat this process until the problem Mod is identified. This type of searching is sometimes referred to in The Sims community as the “50% method.”
  • Remove Game Mods first. These are more likely to cause issues, so start by just removing those Mods (if you have them) to narrow down your search.

For more information on The Sims 4 modding, visit The Sims 4 forums.

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