How to find missing Phantom Edition rewards in Battlefield 6

Overview

Missing your Phantom Edition rewards? Follow these steps to find them in the Loadouts tab or get more help if your content’s still missing.

Where to find Phantom Edition content

You’ll find everything but your tier skips and Battlefield Pro Token in the Loadouts tab. To find your content:

From the main menu, open the Loadouts tab.
Choose Nato or Pax Armata. Some skins are only available for either faction.
You can switch between factions in the soldier menu.
Select your soldier.
On the class screen, press X on PlayStation®, A on Xbox, or left click on PC to open the soldier parts option (the hovering gray box over your soldier).
Select a character, then Customize by pressing Square on PlayStation®, Y on Xbox, or X on PC.
A menu will appear which shows all the unlocks you’ve earned for that character.

You can use these steps for all other classes, weapons, and vehicles.

If you pre-ordered the Phantom Edition, you’ll get:

The Tombstone Pack (XP Boost Set + soldier skin)
Battlefield Pro Token: Battle Pass, 25 tier skips, exclusive rewards and more
When you buy the Phantom Edition, your Battlefield Pro Token will be redeemed during the active Battlefield season.
Four Phantom Squad skins: Crossbones, Mirage, Specter, and Wraith
The Glimmer melee knife skin
Shrouded M433 and Drop Shadow MS2010 ESR weapon packages
The Chimera M1A2 SEPV3 vehicle skin
Death’s Head weapon sticker
Cryptic weapon charm
Operative dog tag
Phantom XP Boost Set: 2x hardware XP and 2x career XP.

What to do if your content is missing

1
Switch to the Nato faction. Phantom Edition skins only work with Nato.
Go to Loadouts, then change your faction from Pax Armata to Nato.
2
Restart your system. This helps refresh your rewards.
3
Check which EA Account you’re using
Go to your EA Account settings.
Rewards won’t show up if you’re signed in to the wrong account, and they can’t be transferred.
4
Make sure you didn’t discard or spend the items. We can’t replace anything that’s been used or discarded.

Still not there?

Select the Contact us button on the bottom of this page and share:

your EA Account email
your platform (like PC or PlayStation®)
your platform account name (like your PSN ID or Xbox gamertag)
proof of purchase
details about the missing content.

We can’t help with rewards sent to the wrong account or platform.

Proof of purchase is usually an image of your transaction history and purchase confirmation, which includes info like the product name, purchase date, and your details.For more help, read our guide.