How to report a Club or player in EA SPORTS NHL®

1 min read

Overview

Learn how to keep yourself and other players safe in EA SPORTS NHL® by reporting inappropriate content, and how to mute or block other players.

Table of Contents

How do I report content in World of CHEL?

If you notice a Club, Skater, or Goalie name that’s inappropriate or breaks the rules, here’s how to report it.
  1. 1
    From the main NHL® menu, select Online and choose World of CHEL.
  2. 2
    Select Stats from the top bar menu, then Club Rank.
  3. 3
    Choose Global Rankings.
  4. 4
    Find and select the Club name you want to report. Then, select Report Content.
  5. 5
    Select Inappropriate Content and choose Submit.

How do I report content in Connected Franchise?

  1. 1
    From the League HUB, go to Leagues Options.
  2. 2
    Select Report Content.
  3. 3
    Choose the type of content you want to report.
  4. 4
    Select the League, team, or player name.
  5. 5
    Choose the reason for your report.
  6. 6
    Submit your report.

What happens after reporting

Reporting a Club or player doesn’t mean they’ll automatically be banned from NHL. If you submit a report, we’ll investigate and take action according to our policies. For privacy reasons, we can’t give you information about our investigation or what actions we take on another player’s account.

How do I block and mute a player?

If another player is bothering you or affecting your experience, but their behavior doesn’t break the rules, you can block and mute them instead.
  1. 1
    From the main NHL® menu, select Online and choose World of CHEL.
  2. 2
    Select Stats from the top bar menu, then Player Stats.
  3. 3
    Find and select the player you want to block and mute. 
  4. 4
    Select Block and Mute. On the next screen, confirm your choice by selecting Block and Mute again. 
Want to learn more about our rules? Check out our article on EA rules to know and follow.Find out how to report players or illegal content in other EA games and services.