Club Pogo Renewal Program - How it works
EA Help Article
The Club Pogo Renewal Program is a way for us to thank you for being a loyal Club Pogo member by offering you renewal benefits and goodies!
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The Club Pogo Renewal Program is a way for us to thank you for being a loyal Club Pogo member by offering you renewal benefits and goodies!
Learn how to purchase additional Gem Packs and a Pogo subscription.
If you’ve forgotten your password, screen name, or the email address for your Pogo account, use our steps to log back in.
We take account safety seriously. Here are some tips to help make your password and other account information more secure.
Learn how to delete your EA Account or EA Forums account or request to delete your data.
If you're the victim of account fraud or notice unauthorized purchases on your EA Account, we can refund the charges and help improve your account security.
Keep yourself and other players safe by reporting harassment, cheating, and inappropriate or illegal content.
At times, some or all of EA’s library of games may be unavailable in certain countries or regions. Read on to see where EA games are unavailable and why.
See which EA games have cross-play and cross-progression here.
Learn how to play by EA’s rules to make sure you, and players like you, have fun and stay safe while playing our games.
Learn how to link your EA Account to YouTube and be eligible to earn rewards for watching select streams.
If you’d like to use our IP (Intellectual Property) for personal purposes, check out our guidelines.
Connect your EA Account to Twitch to earn Drops for watching streams.
Get ready to play. We’ll show you how to set up your new EA Account and help you get in the game.
We’ll show you how to set up, update, and find your EA ID.
Here’s what you need to know about updating your email address, EA ID, password, and other information in your EA Account settings.
Follow these steps to learn how to close your mobile game account and delete your mobile game data.
Learn how to link your Facebook ID to, or unlink it from, your EA Account.
You can enable two-factor authentication (2FA) for extra account security. After you set up 2FA, we’ll send you a code to make sure it’s you any time a new device tries to log in to your EA Account.
Get your EA PC games through the EA app and find out where to buy our games and virtual currencies as PC digital downloads.
If your child lost the password for their EA Account, learn how to reset it by requesting a password reset.
Learn more about when you can update your child’s EA Account to a teen EA Account.
Find out why we issue bans or suspensions and how to submit an appeal if you think there’s been a mistake.
As part of the Coordinated Vulnerability Disclosure, we’re committed to protecting our players by fixing reported security issues in our games and services.
If you can’t connect to your EA game, check if servers are down here.
Control what others can see about you on your EA Account by managing your privacy settings.
Link your Xbox Live gamertag, PlayStation™Network Online ID (PSN ID), or Nintendo Account to your EA Account.
Having problems playing EA games online? Follow our tips to help restore your connection.
Having trouble linking your EA Account to your Epic Games account? Check out the steps below for some troubleshooting tips.
If you’re having problems downloading or updating your games, clearing your device’s cache can help.
Need to temporarily deactivate your EA Account? Read on to learn more.
If you think your EA Account was hacked, these steps may help secure it again.
When we notice unusual activity on your EA Account, we lock it for your safety. Here’s what that means and how you can protect yourself.
Find out how EA handles reports of harassment and inappropriate or illegal content, and what actions we may take to keep players safe.
Use these steps to send us screenshots, a proof of purchase, a DxDiag, or other info. Our advisors use these to help fix your issue.
Learn how to find your email address in your account settings or the menu of some of your favorite games on PlayStation and Xbox.
If you accidentally created a duplicate EA Account, here’s how to merge your information into one account.
Find out how to get a refund for games that qualify under the Great Game Guarantee.
Learn how to set up a child account for your kids to help them have a safer and age-appropriate gaming experience while they play.
If you bought or earned in-game content and it’s missing, check out the steps below to find it.
Get help with your EA Account on EA Help and learn how to contact us using the EA Help website.
When you contact us about a purchase, we'll sometimes ask you to provide proof of purchase. Here’s what we'll need you to send us.
If you need to request a refund, redeem a code, or get help with EA SPORTS FC Draft Tokens and connectivity, you can use one of our self-help tools below.
Try these steps to fix EA games crashing or freezing on your PC, PlayStation 4 or 5, or Xbox One and Series X|S.
We have steps to help you find your email and password, and our advisors can help with anything this article doesn't answer.
You can view a lot of your EA Account data on help.ea.com or in your EA Account settings. Learn how to find it here.
A clean or safe boot on your PC or Mac can help fix problems installing, launching, or accessing game content.
Learn how to unlink other platform accounts (PC or console) from your EA Account in settings.
Access to certain online features for a child's account depends on the game, platform, and the parental controls that have been set.
Learn how to buy and use EA Gift Cards to pay for EA games, products, and memberships.
If you’re having trouble making your purchase, see if our troubleshooting tips help you.
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