You can download your EA Account data from your EA Account settings.
Your data will usually be ready to download in a couple of hours. It will be available to download to your computer so you can review it.
Here’s everything you can see in your EA Account information:
Want to see what you’ve bought for your Xbox or PlayStation? Check out your Microsoft Order History or your Sony Transaction History instead.
EA Account login details are used on the following sites:
In your About Me settings, you’ll be able to see all of your EA Account’s Basic Information.
Your Basic Information includes:
Your account info
Regional settings
Connected accounts
Game specific identities
These are any communications to and from your account.
Communications include:
Emails: Log in to your email service provider account with the email address on your EA Account. Navigate your inbox to find received, sent, filed, and deleted (trash) emails with us.
Forum posts: Log in to the forum you use, like Answers HQ or a game’s specific forum, and find all your posts under your profile.
EA Help case information:
Your EA Account includes all the security information that helps keep your account safe.
Your account security information includes your:
These are all your preferences related to your account’s privacy.
Your privacy settings determine:
Manage your preferences on the Privacy Settings tab in your EA Account settings.
You can manage your email preferences and what emails you’d like to get from us from the Email Preferences tab of your EA Account settings.
Find all the information for the purchases you’ve made on the EA app.
Purchase history information includes:
Your EA Account includes any payment methods you’ve saved.
Payment history information includes:
You can join the Electronic Arts Playtesting program by opting in to the games you’d like to test.
View your data on the Electronic Arts Playtesting tab in your EA Account settings.
Your Player Controls include your monthly spend limits on games, expansions, and microcontent.
Manage your Player Controls on the Player Controls tab in your EA Account settings.
Add teen accounts to your Family and set spend limits.
Access the Family tab in your EA Account settings.
You can view your connected accounts, like your linked PlayStation Network IDs and Xbox Gamertags, and any apps you’ve authorized for your account in your Connections.
Find information about your connected accounts on the Connections tab in your EA Account settings.
Some of your EA Account information can be found in the EA app.
You can see all of the games, expansion packs, and downloadable content (DLC) you own that are added to your EA Account in your Library in the EA app.
Your EA Account holds all of your profile information.
Your profile information includes:
View your profile in the EA app:
You can see the IP address for the devices that you play on.
You can see your game-specific ID and Friends lists.
Game-specific mobile IDs are only available in certain games. Check out our list of mobile games that use mobile IDs.
Friends lists may vary by game.
You can download your EA Forums data from your settings.
Your data will usually be ready to download in less than two hours. Your data will be downloaded to your device.
You can download your Answers HQ data from your settings.
If you have a Playdemic account and an EA Account, you’ll still need to contact us for help with your EA Account.
Follow these steps to request your Glu data or delete your Glu account.
If you have a Glu account and an EA Account, you’ll still need to contact us for help with your EA Account.
You can see the information EA collects when you set up your EA Account and interact with our products and services, and how we use this information, in our Privacy and Cookie Policy.
You may have certain rights over the personal information that we process about you.
To find out more, see section 8 of our Privacy & Cookie Policy.
If you haven’t found what you’re looking for, get in touch with us.