The information EA collects when you set up your EA Account and interact with our products and services, and how we use this information, is detailed in our Privacy and Cookie Policy.
If you want to access your Playdemic data:
If you have a Playdemic account and an EA Account, you’ll still need to contact us for help with your EA Account.
Follow these steps to request your Glu data or delete your Glu account.
If you have a Glu account and an EA Account, you’ll still need to contact us for help with your EA Account.
It may take up to an hour for your data to download.
Want to download your EA Account data? You can do that right from your EA Account settings.
Your data will be downloaded as a JSON file to your computer so you can review it.
See your EA Account information, including:
Want to see what you’ve bought for your Xbox or PlayStation? Check out your Microsoft Order History or your Sony Transaction History instead.
For full details on the data that you can access yourself and where you can find it, expand the sections below:
In your About Me settings, you’ll be able to see all of your EA Account’s Basic Information.
Your Basic Information includes:
Your account info
Regional Settings
Here you’ll find:
Connected Accounts
If you’ve got one connected to your account, here you’ll see:
Game Specific Identities
When you use certain EA services or games, these are what you’ll see here:
Where can I find it?
In the About Me tab in your EA Account settings.
EA Account login details are used on the following sites:
You can see all of the games, expansion packs, and DLC you own that are added to your EA Account.
Where can I find them?
In your Library in the EA app or in My Game Library in Origin for Mac.
Your EA Account holds all of your profile information.
Your profile information includes:
Where can I find it?
View your profile in the EA app:
View your profile in Origin for Mac:
These are any communications to and from your account.
Communications include:
Where can I find them?
Emails: Log in to your email service provider account with the email address on your EA Account. Navigate your inbox to find received, sent, filed, and deleted (trash) emails with us.
Forum posts: Log in to the forum you use, like Answers HQ or a game’s specific forum, and find all your posts under your profile.
EA Help case information:
Your EA Account includes all the security information that helps keep your account safe.
This includes your:
Where can I find it?
The Security tab in your EA Account settings.
These are all your preferences related to your account’s privacy.
They include:
Where can I find them?
The Privacy Settings tab in your EA Account settings.
You can manage your email preferences and what emails you’d like to get from us.
Where can I find them?
The Email Preferences tab in your EA Account settings.
Find all the information for the purchases you’ve made on Origin for Mac or EA app.
These include:
Where can I find them?
The Order History tab in your EA Account settings.
Your EA Account includes any payment methods you’ve saved.
You’ll be able to see:
Where can I find them?
The Payment Methods tab in your EA Account settings.
You can join the Electronic Arts Playtesting Program by opting in to the games you would like to test.
Where can I find it?
The Electronic Arts Playtesting tab in your EA Account settings.
Manage your Player Controls, including your monthly spend limits on games, expansions, and microcontent.
Where can I find them?
The Player Controls tab in your EA Account settings.
Manage your Family and add teen accounts to your Family to stay in control of what your teens spend.
Where can I find it?
The Family tab in your EA Account settings.
In addition to your About Me settings, you can also view your connected accounts, like your linked PlayStation Network IDs and Xbox Gamertags, and any apps you’ve authorized for your account in your Connections.
Where can I find it?
The Connections tab in your EA Account settings.
You’re able to see the IP address for the devices that you play on.
Where can I find it?
You can see your game specific ID and Friends lists.
Where can I find it?
Game specific player IDs are only available in certain games.
Check out our list of mobile games that use player IDs.
Friends lists may vary by game.
You may have certain rights over the personal information that we process about you.
To find out more, see section 8 of our Privacy & Cookie Policy.
If you haven’t found what you’re looking for, get in touch with us.
