Help us improve EA Help! Take Survey No, Thanks

See where to look in your EA Account settings to update your email address, EA ID, password, and other information.

Update info Reset your password Link accounts More help

You can update all account information (like your email address, name, date of birth, and more), but there could be restrictions based on your country’s laws, and your ID can only be changed once every 72 hours.

Accounts under the age of 18 are considered underage accounts, and you won’t be able to update the age on these accounts on your own. If you made your account underage by mistake, contact us so we can help you update it.

Edit your basic information

  1. Go to your EA Account and Billing Settings.
  2. Click on the About Me tab. 
  3. Click Edit next to:
    • Basic Information to update your EA ID, Display Name, Real Name, and Date of Birth. 
    • Email Address to update your email that we have on file.
    • Regional Settings to update your country of residence or language.
  4. Type in the code we send you to confirm your identity, then change away!

Tip: We recommend using an email address that you’ll always have access to. Private email domains, like email addresses you get from school or work, might expire when you graduate or leave your company. Free providers, like Yahoo or Gmail, let you recover your account and password more easily if you ever need to.

Don’t have access to the email address you used to create your account? You can swap emails from one account to another or try our steps to get logged back in.

Add a secondary email address

A secondary email helps you reset your password if you’re locked out of your EA Account and primary email address.

  1. Find the Secondary Email section of your EA Account Security tab.
  2. Click Add Secondary Email.
  3. Enter an email address different from the one registered to your EA Account.
  4. Log in to that email address and find the security code email sent from us.
  5. Enter your security code in the EA Account settings verification window.

Once set up, your secondary email will receive the same password reset instructions and confirmations when you reset your password as your primary email address.

Click this link to reset your EA password if you ever forget it.

Does your child have an account? Here’s how to update your child’s underage account password.

If you want to play one of our games on a platform, you’ll need to link your Xbox Gamertag or PlayStation Network Online ID to your EA Account.

You can also link your Facebook ID to your EA Account.

Contact Us

Was this article helpful?

0% of 0 players found this article helpful.


Related content

Was this article helpful?

0% of 0 players found this article helpful.