You can update all account information (like your email address, name, date of birth, and more), but there could be restrictions based on your country’s laws, and your ID can only be changed once every 72 hours.
Accounts under the age of 18 are considered underage accounts, and you won’t be able to update the age on these accounts on your own. If you made your account underage by mistake, contact us so we can help you update it.
Tip: We recommend using an email address that you’ll always have access to. Private email domains, like email addresses you get from school or work, might expire when you graduate or leave your company. Free providers, like Yahoo or Gmail, let you recover your account and password more easily if you ever need to.
A secondary email helps you reset your password if you’re locked out of your EA Account and primary email address.
Once set up, your secondary email will receive the same password reset instructions and confirmations when you reset your password as your primary email address.
Click this link to reset your EA password if you ever forget it.
Does your child have an account? Here’s how to update your child’s underage account password.
If you want to play one of our games on a platform, you’ll need to link your Xbox Gamertag or PlayStation Network Online ID to your EA Account.
You can also link your Facebook ID to your EA Account.