You can only link your EA Account to one Amazon account. Make sure the Amazon account you link is the one that you'll have access to for the lifetime of your EA Account or you may lose access to redeeming loot on your linked EA Account. After you link an Amazon account to your EA Account, you won’t be able to link any others.

1. Go to Prime Gaming and click Sign In at the top of the page. Make sure you’re signed in to the Amazon account you want linked to your EA Account.
2. Go back to the Prime Gaming home page.
3. Find the loot you want to claim and click Claim.
4. You’ll be taken to a new page, where you’ll see all available, past, and future rewards.
5. Click Claim now on the reward you want.
6. A screen will pop up showing Your Amazon Prime account information. Confirm it’s the account you want your content on. If it’s not, click Switch Amazon account to change to the correct account.
7. Click Go to Electronic Arts.
8. You’ll be directed to a new page. It may ask you to sign in to your Amazon account again. Make sure to use the same one you used in the first step and click Sign In.
9. You’ll be asked if you want to allow Electronic Arts to access your Amazon account. Click Allow.
10. Click Return to Amazon.
11. Click Complete claim.

If you didn’t get your loot after linking accounts

1. Open a new browser window in private or incognito mode.
2. Use this link to claim your content again. If it asks you to link your EA Account again, follow the steps above.
3. Once you relink, any pending items should go to your linked account.

1. Go to your Connections. You may need to log in.
2. Find Amazon and click Unlink.

• Always make sure you have the correct EA Account or platform account linked to your Amazon account before you claim rewards.
• Make sure to claim rewards on the platform you want to play on as content will be available only on the first platform you log in to with your linked EA Account.
  • For example, if you log in on PC, you won’t be able to redeem content on console later.
• Twitch.tv is for watching Twitch streams. For games like Madden NFL, you can get drops from watching certain Twitch streams or be entered in a drawing.
  
• Prime Gaming is for Amazon accounts. If you’re a Prime Gaming member, you can claim loot and rewards for our games.