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Did you get a message to reset your password when you tried to log back into your EA Account after a while? We’re here to help.

If you haven’t logged into your EA Account in a while, we may have taken some precautions to help make sure your information stays safe.

Did you get this message when you tried to log in?

If you got the following message:

Welcome back! Your login credentials have expired, but all you need to do is reset your password. Scan the QR code or use the URL below to get started, or to get help if you’re having trouble.

All you need to do is reset your EA Account password to log back in.

For your safety and security, we removed some of your personal information from your account. But don’t worry, all of your games, progress, and stats are still there waiting for you.

Once you reset your password and log back in, you can get back in the game. You can also add or update any of your account information when you want.

We recommend that you enable EA Login Verification for an extra layer of protection on your account. See how to set Login Verification up on your EA Account today.

If you’re having trouble updating your password or logging back in, let us know.

Contact Us

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