Help us improve EA Help! Take Survey No, Thanks
MENU MENU

If your child wants to play EA games, learn how to set up a child account for them so they can stay safe while they play.

Set up your child’s account using the Origin client to get them in the game.

Parents and guardians, make your own EA Account before creating one for your child. Use your email address to set it up — you’ll use it again as the parental email for your child’s account.

Already have an account? Just use the same email address from your account as the parental email on your child’s.

If you need to contact us for help with either account — yours or your child’s — use your account to talk to us.

Once you (the parent or guardian) have an EA Account, you can create an account for your child. Launch the Origin client and follow these steps:

  1. On the login window, click Create an account.
    • If you’re already logged in, you’ll need to log out first.
  2. Pick your Country and enter your child's Date of birth.
  3. Read and accept the Privacy & Cookie Policy and the User Agreement, then click Next.
  4. Create an Account agreement from the Origin client.

  5. Enter the email address from your own EA Account in the Parent's or Guardian’s email address field.
  6. Choose a password that both you and your child will remember.
    • We recommend choosing a password that’s different from your own.
  7. Create a Public ID for your child. 
    • TIP: This will be what they use to login. Write your child’s ID and password down, then keep them in a safe place. That way you’ll both always have a way to remember them.
    • If you forget their password later on, you can reset it in a few quick steps.
  8. Create an Account submission from the Origin client.

You’ll get an email verifying that you created your child’s account. Follow the instructions in the email to activate it.

Having trouble?

Make sure you’re using the Origin client to set up a child account. Since child accounts have limited access to online features, they can’t use origin.com to sign up.

Download the Origin client to get started.

When you purchase an eligible game on disc from a retail store or site, it will come with a Product Code. Log in to your child's EA Account, and redeem the Product Code in Origin to add the game to that account.

Underage accounts cannot make purchases in the online Origin store, because they have limited access to online features due to age restrictions. Find out more about what you can and can’t do online with a child account.

Children who have underage accounts can upgrade their account to a full access account once they reach a certain age, which varies from country to country.

Learn how to age up a child account to an adult account.

Contact Us

Was this article helpful?

0% of 0 players found this article helpful.

 

Related content

Was this article helpful?

0% of 0 players found this article helpful.

 

X