Child accounts can’t use ea.com to sign up. Child accounts can be created on:

• the EA app
• in-game on consoles: When playing some EA games on consoles, players will be asked to sign in or create an account after starting up, or when they try to access online modes. Depending on the game, players will have the option to do this using either their platform and controller, or a mobile device. When prompted, follow the steps in the game to create an account for your child.

How to create a child account on the EA app

First, if you want to create a child account on the EA app, download the EA app.

Launch the EA app, and follow these steps to create a child account.

1. On the login window, select Create account.
   • If you’re already logged in, log out first.
2. Pick your Country/Region, enter the child's Date of birth, and select Next.
3. Your child, if appropriate, should have an opportunity to review EA’s Privacy and Cookie Policy to be familiar with how EA may process their information.
   
4. Enter your email address in the Parent or Guardian Email Address field.
5. You’ll get an email asking you to confirm you’re an adult. To proceed, select Yes, I’m an adult.
   • You’ll be taken to our trusted partner Kids Web Services (KWS). Complete the adult verification process.
   • Once adult verification is complete, you’ll be taken back to EA.
   • If adult verification isn’t completed within 10 days of beginning the child account creation process, the verification link will expire, and you’ll have to create the child account again.
6. Create an EA ID for your child. This information will be publicly displayed so avoid revealing personal information, such as your child’s name.
7. Choose a memorable password different from your own. Your child will use this to log in.
   • Make a note of your child’s ID and password. If you forget their password later on, you can reset it in a few quick steps.
8. Once you’ve discussed relevant terms with your child, as appropriate, read and respond to the prompt regarding the User Agreement and Privacy & Cookie Policy.
9. Select Create Account.

You’ll get an email verifying that you created your child’s account.

If your child lost their EA Account password, follow the steps in our article to reset it.

You can’t link a child's EA Account to an adult account.

However, if you have an adult EA Account, you can link your teen's account to yours and create a Family account.

• Keep an eye on @EAHelp for everything from outage info to news about our games.
• Subscribe to EA Help on YouTube for video walkthroughs and guides.