Learn how to set up a child account for your kids to help them stay safe while they play.

Parents and guardians: Before creating a child account, you need to make your own EA Account. Use your email address to set it up—you’ll use it again as the parental email for your child’s account.

If you need to contact us for help with either account—yours or your child’s—use your account to talk to us.

Child accounts can’t use to sign up. You can create your child’s account on:

  • The EA app
  • In-game–some EA games will ask you to sign in or create an account after starting up, or when you try to access online modes. Depending on the game, you’ll have the option to do this using either your platform and controller, or a mobile device. When prompted, follow the steps in your game to create an account for your child.

Create a child account on the EA app

Download the EA app. Once that’s complete, launch the EA app, and follow these steps to create a child account:

  1. On the login window, click Create an account.
    • If you’re already logged in, you’ll need to log out first.
  2. Pick your Country, enter your child's Date of birth, and click Next.
  3. Select your region and date of birth from the drop-down menus that appear before you can click Next.

  4. Enter the email address from your own EA Account in the Parent's or Guardian’s email address field.
  5. Create an EA ID for your child.
  6. Choose a password that both you and your child will remember.
    • We recommend choosing a password that’s different from your own. 
    • This will be what your child will use to log in. Write your child’s ID and password down, then keep them in a safe place. That way you’ll both always have a way to remember them.
    • If you forget their password later on, you can reset it in a few quick steps.
  7. Once you’ve discussed relevant terms with your child (as appropriate), read and accept the Privacy & Cookie Policy and the User Agreement, then click on Create Account.
  8. A checkbox to accept the User Agreement and Privacy and Cookie Policy will appear before creating an account.

You’ll get an email verifying that you created your child’s account. Follow the instructions in the email to activate it.

  • Keep an eye on @EAHelp for everything from outage info to news about our games.
  • Subscribe to EA Help on YouTube for video walkthroughs and guides.

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