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You can unlink other platform accounts from your EA Account in your EA Account settings. See how to do this here.

To play our games on other platforms, you need to link your platform accounts to your EA Account. This includes PlayStation Network IDs, Xbox Gamertags, Steam accounts, Epic Games accounts, Amazon accounts, and Google Stadia accounts.

You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress will not transfer over.

That means you’ll permanently lose access to all of the following:

  • games and game progress
  • DLC, expansions, and anything extra you have for your game
  • memberships and subscriptions
  • in-game purchases.

If you unlink your platform account and link it back to your original EA Account, you may be able to get access to your stuff if you still can access the account.

Do you play FIFA?

If you unlink a platform account that you use to play FIFA, and that account is still set as active in the Web or Companion App, you will lose access to the apps entirely on your account.

If you have more than one platform account on your EA Account that you use to play FIFA, you can change which one is active in the Web App or Companion App to greatly reduce the risk of losing access to the apps.

When we say greatly reduced, we don’t mean the risk is eliminated. If you want to make sure you can always access the Web and Companion Apps, we’d advise you not to unlink your platform accounts.

If you’re sure you’re okay with this risk, here’s how to switch accounts in the apps:

  1. Sign into the app.
  2. Tap or click on Settings.
  3. At the top right, click Change beside the platform icon.
  4. Change button in FIFA Web App Settings menu to switch the active persona.

  5. Choose the platform account you want to set as active - it shouldn’t be the one you’re planning to unlink.

Do you play Apex?

If you unlink a platform account that you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors.

Instead of unlinking and relinking a platform account you play Apex on, it may be better to start fresh on a new account.

Once you unlink a platform account from your EA Account and link it to a new one, you cannot unlink it again for six months. Make sure unlinking is the best choice for you and that you understand the risks before you follow these steps.

  1. Go to the EA Account settings portal.
  2. Click on Connections.
  3. Find the account you want to unlink, and click the Unlink button next to it.
  4. Read the disclaimer and make sure you want to unlink, knowing all the risks above.
  5. Check the box next to I understand and wish to continue.
  6. Click Unlink.
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