Learn how to download games in the EA app.

When you buy a digital version of a game or downloadable content (DLC) for a game through the EA app, it's automatically added to your Library.

You can also add games you buy outside of the EA app, including physical copies. Check out how to redeem product and promo codes if you need help with that.

  1. Launch the EA app.
  2. Log in to your EA Account.
  3. Go to My Library.
  4. Find the game that you want to download and click the arrow in the bottom right corner.
  5. The game tile in My Collection will show a downward facing arrow at the bottom to start downloading the game.

  6. Confirm your Install location and Language preferences, then click Next.
  7. The Download options message shows an editable install location and language preference, and the option to create a desktop shortcut.

  8. Read and accept the terms of play.
  9. The Terms of play agreement hyperlinks populate before downloading a game.

  10. Click Download.

Can’t find your game? Use these steps to find what’s missing from your Library.

Moved to the EA app from Origin?Here's more info on what happens to your games, accounts, and more.

Can I download games on the EA app if I bought them on Origin?

All your purchases are linked to your account. Since you use the same account to log on to the EA app as well as Origin, where you bought the game doesn’t matter. 

Why did I get an error that too many computers have accessed my game recently?

Getting this error message? Too many computers have accessed this account’s version of [game name] recently. Please try again later.

This is because you can only install your game on up to five computers per 24-hour period, as mentioned in our Terms of Service. Using a different computer, changing the hardware in your current computer, or using a virtual machine to play can all count as a new computer.

It can take up to 24 hours for you to be able to relaunch the game. If you're still getting the error after 24 hours, let us know so we can help.

You can turn on game updates and enable background services to automatically update your games and allow the EA app to download queued games even when it’s closed.

Here’s how:

  1. Click the menu icon (it looks like 3 horizontal lines) in the top left corner of the app and select Application settings.
  2. Click Download.
  3. Toggle the switches next to Game updates and Enable background services, depending on which ones you’d like to turn on or off.

The Download tab in Settings has an Updates section to turn on automatic game updates and enable background downloads.

  1. Click on the three-dot menu on the game tile.
  2. Select View Properties to see the advanced launch options.

The game tile's 3 dot menu shows play, view properties, repair, and uninstall options.

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