Browse for the game you want to pre-order in the EA app (formerly EA Desktop) store. Once you find the game you want to buy, click Get the Game. You’ll be taken to a page explaining the different editions and what bonus content or special stuff you get with your pre-order.
If you’re using a credit card or PayPal, we’ll take your payment up to seven days before the game launches. If the game you pre-order has pre-loading available, you’ll be charged the day of pre-load release. Make sure your payment method is up to date on your account so your pre-order doesn’t fail.
You’ll be charged the day you place your order for all other payment methods.
Heads up: If you cancel your pre-order and buy the game after it launches instead, you’ll forfeit any pre-order bonus content that comes with it.
If you’ve pre-ordered your game from another retailer, contact them to find out how to cancel your pre-order.
If you pre-order a game that’s included with EA Play Pro, then you decide to become a member, you can either cancel your pre-order or get a refund.
Having trouble getting a refund? Contact us so we can help.
Remember: If you cancel your membership and haven’t bought the game separately, you’ll lose access to it until you resubscribe to EA Play Pro or buy the game.
Not already a member of EA Play? Find out more about our PC memberships.