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Abuse, harassment, and cheating are against our rules. We’ll show you how to report this stuff, so you and other players stay safe.

In-game AHQ and forums PlayStation and Xbox Social media Other options

When you sign up for your EA Account, you agree to play by fair rules. These rules help keep games fair and fun for everyone.

When players break our rules, some games let you report abuse, content, and cheating right in the game or service. This is the best way to report issues because it automatically grabs some of the information we need to investigate.

Check our steps to reporting in-game below.

Jump to:Anthem | Apex Legends | Battlefield | Command & Conquer | FIFA | The Lord of the Rings: Heroes of Middle-earth™ | Madden | Mass Effect | NBA LIVE | Need for Speed | NHL | Origin | Plants vs. Zombies | Pogo | Rocket Arena | Star Wars | The Sims | Titanfall | UFC

Anthem - PC

  1. Click on the player’s name in your Squad list.
  2. Open their profile in Origin.
  3. Click the circle with the downward arrow in their profile banner.
  4. Choose Report User.
  5. Fill in the details requested.
  6. Submit your report and we’ll take it from there.
    • If someone is harassing you, we suggest you also use the Unfriend and Block option in Origin as well as setting them to Ignore in-game.

Apex Legends - PC and console

To report a player in-game

  1. While in a match, bring up the in-game menu (Tab on PC, Options on PS4, Menu on Xbox One).
  2. Open the Squad tab.
  3. Select the warning symbol (“!” inside a triangle) under the player you want to report.
  4. White in-game icon of an exclamation mark inside a triangle used to report players.

  5. Choose which category you’d like to report:
    • Cheating
    • Gameplay disruption
    • Harassment/threats
    • Inappropriate content
  6. Choose the subcategory from the drop down menu.
  7. Click Report.

You can also report a player while spectating them after you have fallen in a match.

Report player by holding R during spectate mode.

PC players can report players by reaching out to Kamu (a service we partner with to help curb cheating) directly via their website.

To report a Club member

  1. Go to the Club tab.
  2. Find the Club Member you’re reporting and click File Complaint.
  3. Choose whether you want to report Club Chat or Match Behavior.
  4. In the next screen, choose if you are reporting Club Chat or In Match Behavior.
  5. Choose the reason from the drop down menu.
  6. Click Report.

To report a Club

  1. Go to the Club tab.
  2. Click Club Search.
  3. Hover over the name and click Report Club.
  4. Click Yes to confirm.

Apex Legends Mobile

To report a player in-game

  1. While in a match, tap the warning symbol (“!” inside a triangle) in the bottom-left corner of the screen.
  2. A menu will pop up. Choose which player you want to report under Report Player.
  3. Tap a Report Reason category. Then, tap the arrow symbol (“>”) to choose the subcategories for the report.
  4. Add any additional notes to the text box.
  5. Tap Report.

To report a player from the main menu

  1. Tap your avatar in the top-left corner.
  2. Tap History.
  3. Find the match you want to report.
  4. Tap the warning symbol (“!” inside a triangle) in the bottom-left corner of the screen.
  5. A menu will pop up. Choose which player you want to report under Report Player.
  6. Tap a Report Reason category. Then, tap the arrow symbol (“>”) to choose the subcategories for the report.
  7. Add any additional notes to the text box.
  8. Tap Report.

Battlefield Companion

Battlefield Companion will only allow you to report players in your platoon or added to your friends list. The only search option available is for Platoons. From there you can report the Platoon and the soldiers within that platoon. There is no option within the app to search for other soldiers.

Platoon Reporting

  1. Select the in app Platoons option.
  2. Go to the Platoon search icon at the top of the Platoon window.
  3. Search for the Platoon you want to report
  4. Tap the three dotted icon.
  5. Choose the Report option
  6. Choose the reason for your report:
    1. Emblem
    2. Name
    3. Tag
    4. Description

Platoon Soldier Reporting

  1. Select the Platoons option.
  2. Go to the Platoon search icon at the top of the Platoon window.
  3. Search for the Platoon the offending soldier is with.
  4. Select Members.
  5. Find the soldier and tap to open their profile.
  6. Tap the three dotted icon.
  7. Choose Emblem to report the player.

Battlefield 3 and Hardline

To report an offensive emblem
  • In-game, select the Report button beside the player’s emblem in the killcard.
  • In the companion, select the Report button beside the player’s emblem on their profile.
Battlelog website option (console and PC)
  1. Go to Battlelog.com.
  2. Enter the player's name in the Find Soldier search option.
  3. Find and click the Report icon beside the player's profile name.
  4. Select Report Player.
  5. Write a short statement and provide any additional details, including any referenced sites and videos of the offending player.
To report cheating or harassment (PC only)

In-game option

  1. Open the Options screen by pressing the Escape (Esc) key.
  2. Open Scoreboard.
  3. Click the player’s persona name.
  4. Choose View Profile.
  5. Click the dropdown next to Send friend request in the Origin in-game overlay.
  6. Choose Report player.
  7. Fill out the required fields.

Battlefield 2042

You can report players through the Squad and Players list or through the Social screen in-game.

You can also Block players if you no longer want to be in Squads with them, or to see them in text chat, or hear them in voice chat.

The easiest way to report or block someone is through the Squad and Players list:

  1. Open the Pause menu
  2. Choose Squad and Players.
  3. Select the player’s name on the list.
  4. Choose More.
  5. If you want to block the player, select Block and then confirm when you’re asked to. Blocked players are also muted for you in voice and text chat.
  6. If you want to report them, select Report.
  7. Select the option that matches what you need to report.
  8. Add information about what you’re reporting into the box and then select Send Report.

Battlefield V, Battlefield 1, and Battlefield 4 - Console and PC

To report an offensive emblem
  1. In-game, select the Report button beside the player’s emblem in the killcard.
  2. In the companion, select the Report button beside the player’s emblem on their profile.
To report cheating or harassment (PC only)
  1. Open the Options screen by pressing the Escape (Esc) key.
  2. Open Scoreboard.
  3. Click the player’s persona name.
  4. Choose View Profile.
  5. Click the dropdown next to Send friend request in the Origin in-game overlay.
  6. Choose Report player.
  7. Fill out the required fields.
To report in-game behavior (console only)
  1. Open the Options screen.
  2. Open Scoreboard.
  3. Click the player’s persona name.
  4. Choose View Profile.
  5. Click Option.
  6. Select Report.
  7. Select In-game behavior.

If you can, include this information:

  • The screen name, Gamertag, PlayStation™Network Online ID, or ID of the offender.
  • A screenshot of the action as it happens.
  • A screenshot of the main score screen.
Battlelog website option (console and PC)
  1. Go to Battlelog.com.
  2. Enter the player's name in the Find Soldier search option.
  3. Find and click the Report icon beside the player's profile name.
  4. The Report icon in Battlelog.

  5. Select Report Possible Cheat.
  6. Write a short statement and provide any additional details, including any referenced sites and videos of the offending player.

Command & Conquer Remastered Collection

Report a map

Custom maps are hosted on Steam Workshop. You can report a map by following the steps on this Steam support page.

Command & Conquer: Rivals - Mobile

To report an abusive player in-game:

  1. Click on the player’s name that you want to report to open their profile.
  2. Tap the three dots next to their name.
  3. Tap Report Abuse.
  4. Select the Category of Abuse.
  5. Enter in any additional information for your report.
  6. Submit your report.

FIFA 22

FIFA Ultimate Team (FUT) - Club names and Squad names

To report a player’s Club or Squad name in FUT:

  1. Pause the match.
  2. Open the Players List.
  3. Select the player’s Online ID that you want to report.
  4. Select Report Offensive Content in FUT.
  5. Depending on what you’re playing, select Report offensive Club name or Report offensive Squad name.

VOLTA FOOTBALL - Squad names and Avatar names

If you need to report a player’s Squad or Avatar name while you’re playing VOLTA FOOTBALL:

  1. Pause the match.
  2. Open the Players List.
  3. Select the player’s Online ID that you want to report.
  4. Select Report Abuse.
  5. Choose what you’re reporting:
    • Report Squad Name
    • Report Avatar Name

Pro Clubs - Club, Avatar, AI Player, and Stadium names

To report a player’s Club or Avatar name, or AI player names in Pro Clubs:

  1. Pause the match.
  2. Open the Players List.
  3. Select the Online ID that you want to report.
  4. Select Report Abuse.
  5. Depending on what you’re reporting, select one of the following: 
    • Report offensive Avatar Name
    • Report offensive Club Name 
    • Report offensive AI Player Name 
    • Report offensive Stadium Name

FIFA 21 and 20

FIFA Ultimate Team (FUT) - Club names and Squad names

To report a player’s Club or Squad name in FUT:

  1. Pause the match.
  2. Open the Players List.
  3. Select the player’s Online ID that you want to report.
  4. Select Report Offensive Content in FUT.
  5. Select Report offensive Club name.

VOLTA FOOTBALL - Squad names and Avatar names

If you need to report a player’s Squad or Avatar name while you’re playing VOLTA FOOTBALL:

  1. Pause the match.
  2. Open the Players List.
  3. Select the player’s Online ID that you want to report.
  4. Select Report Abuse.
  5. Choose what you’re reporting:
    • Report Squad Name
    • Report Avatar Name

Pro Clubs - Club names and Avatar names

To report a player’s Club or Avatar name, or AI player names in Pro Clubs:

  1. Pause the match.
  2. Open the Players List.
  3. Select the Online ID that you want to report.
  4. Select Report Abuse.
  5. Select Report offensive Avatar Name.

FIFA Mobile

To report a player or league in FIFA Mobile:

  1. Press the Report Icon (blue loudspeaker) beside the username or league name.
  2. Select the Reporting Reason from the dropdown list.
  3. Include any additional information to the report.
  4. Click Send to submit the report.

The Lord of the Rings: Heroes of Middle-earth™

In-game reporting

You can report any suspected cheating, harassment, or other malicious activity right from your mobile device. Here’s how:

  1. Tap the player’s icon to bring up the options menu.
  2. Tap the Report button.
  3. Fill out the form with as much relevant information as possible.
  4. Submit the report.

From this menu, you can also block any further communications from that player. To do so, tap the Block button, and confirm that you don’t want to be contacted by them.

Reporting on AHQ

Another way to report possible rule breakers is through Answers HQ. Here’s how:

  1. Visit Answers HQ.
  2. Log into your EA Account.
  3. Visit CG_SBCrumb’s profile.
  4. Send a direct message from the Contact Me menu.

Madden NFL 21, 22, and 23

To report a player’s Online ID.

  1. Pause the game.
  2. Open the Players List.
  3. Select the player’s Online ID that you want to report.
  4. Select Report Abuse.
  5. Select Report Offensive Name.

If you need to report an Avatar name, you’ll need to contact us.

Madden NFL 23 Mobile

To report a player’s Online ID.

  1. Tap on the player's Online Name.
  2. Select Report Player.
  3. Choose what you are reporting:
    • Offensive Name
    • Offensive Image
    • Other
  4. Enter any additional information into Details.
  5. Select Send.

If you need to report an Avatar name, you’ll need to contact us.

Mass Effect: Andromeda - PC

To report a player, you can choose who you’re reporting in-game then use Origin to report directly to us:

  1. Join the Multiplayer Lobby.
  2. Press the Space key or left-click on a character to inspect the loadout of the player you’re reporting.
  3. Press the Space key or left-click again to view their profile.
  4. Click the down arrow at the top of their profile page.
  5. Select Report User.
  6. Select why you’re reporting the player.
  7. Tell us where the incident you're reporting happened.
  8. Give us any other additional comments that will help us investigate.
  9. Click Submit.

To block a player, the steps are very similar to reporting via Origin:

  1. Join the Multiplayer Lobby.
  2. Press the Space key or left-click on a character to inspect the loadout of the player you’re reporting.
  3. Press the Space key or left-click again to view their profile.
  4. Click the down arrow at the top of their profile page.
  5. Select Block User.
  6. Click Block User.

Once you block someone on Origin, they won’t be able to chat with you or view your profile.

NBA Live 19

To report a player’s Online ID.

  1. Pause the game.
  2. Open the Players List.
  3. Select the player’s Online ID that you want to report.
  4. Select Report Abuse.
  5. Select Report Offensive Name.

Need for Speed Heat

We want to make sure you can easily report anyone who is making the game less fun for others. Here’s how to do that:

  1. Make a note of the player’s in-game name.
    • That’s their Origin name (if you’re playing on PC), Gamertag (if you’re on Xbox One) or PlayStation Network ID (if you’re on PlayStation 4).
  2. If the player is in your Crew, find them in your member list and use the Report option in-game.
  3. If they’re not in your Crew, use the Find Players option on the main menu to find them.
  4. Highlight their name in the search results and choose Player Options.
  5. Choose Report Player.
  6. Fill in the details.
  7. Submit your report - we’ll take it from there. 

Need for Speed™ Hot Pursuit Remastered

Report an inappropriate username

  1. Go to the Social menu, then EA Friends.
  2. Choose the player you want to report.
  3. Click the Report button.

Report inappropriate in-game content

  1. After a race, click on the username you want to report.
  2. Report their Name or Wrap.
  3. Choose the type of content you’re reporting.
  4. Click Yes to confirm the report.

Need for Speed Most Wanted

To use the Mute Function in game while in Multiplayer.

  1. Press the Dpad right to enter Easy Drive.
  2. Select Players and press Right on the Dpad again.
  3. Select the player you want to mute and press Right on the Dpad again. 
  4. Press Right once more to mute this player.

Need for Speed Payback - PC

To report abusive content in the Wrap Editor, like Custom Wraps and License Plates:

  1. Open Player Options.
    • If you’re looking at a wrap from the Community, you’ll see the option at the bottom of your screen.
  2. Select Report.
  3. Here you can choose to report a Player, Custom Wrap, Profile Picture, License Plate, or Photo.

To report a player in Multiplayer:

  1. Select a player from the list of players in the server you’re on.
  2. Select Report.
  3. Here you can choose to report a Player, Custom Wrap, Profile Picture, License Plate, or Photo.

Need for Speed Rivals

To use the Mute Function in game while in Multiplayer.

  1. Press the Dpad right to enter Easy Drive.
  2. Select Players and press Right on the Dpad again.
  3. Select the player you wish to Mute or Kick from your session and press Right on the Dpad again.
  4. Select Mute or Kick and press Right once more to mute this player.

NHL® 21, 22

To report a players Club Name:

  1. Go to World of CHEL.
  2. Click Stats, then Club Rank.
  3. Under Options click Global Rankings.
  4. Find and click the name you’re reporting.
  5. Choose Report Content.
  6. Choose the Reason and click Submit.

To report a players Skater or Goalie Name:

  1. Go to World of CHEL.
  2. Click Stats, then Player Stats.
  3. Find and click the name you’re reporting.
  4. Choose Report Content.
  5. Choose the Reason and click Submit.

NHL® 20

To report a players Club Name:

  1. Log in to your EA Account.
  2. Go to the Pro Clubs website.
  3. Select Rankings for Clubs.
  4. Select the Platform.
  5. Search for the Club where it says Search.
  6. After you find the Club, hover over the Club Name and toggle to the ! icon, until you see Report Club.
  7. After selecting the option to report, you will be brought to a page with two drop-down menus.
  8. Change the Reason for Reporting to one of the four available options based on the content you are reporting.
  9. Select Submit Report
  10. You’ll see either a Failure or Success message. Click the X in the top right corner to close the message. 

To report a players Skater or Goalie Name:

  1. Log in to your EA Account.
  2. Go to the Pro Clubs website
  3. Select Players.
  4. Select the Platform you’re playing on.
  5. Search for the player, using their first party id, where it says Search by first party ID.
  6. Search by first party ID under the Players tab on the NHL Pro Clubs website.

  7. After finding the Player, hover over the Name and toggle to the ! icon, until you see the Report Player text.
  8. Report a Player button with an exclamation icon appears over the user's name.

  9. After selecting the option to report, you will be brought to a page with two drop down menus.
  10. Change the Reason for Reporting to one of the four available options based on the content you are reporting.
  11. Report Abuse pop up with reported player name, selectable reason, and Submit Report button.

  12. Select Submit Report

You’ll see either a Failure or Success message. Click the X in the top right corner to close the message.

Origin - PC and Mac

  1. Open your Friends List.
  2. Click the Add a Friend button.
  3. Search for the ID of the user you want to report.
  4. Click on their name to open the user's Profile.
  5. Click the down arrow at the top of their profile page.
  6. Select Report User.
  7. Select why you’re reporting the player.
  8. Tell us where the incident you're reporting happened.
  9. Give us any other additional comments that will help us investigate.
  10. Click Submit.

Plants vs. Zombies Heroes - Mobile

Remove the player as a friend

If someone is being offensive, you can remove them as a friend. Since your Friends List in the game is made up of Facebook friends who also play the game, the only way to remove someone from your Friends List is remove them on Facebook.

  1. Go to their Facebook profile.
  2. Click on the Friends button.
  3. Select Unfriend.

Report a player

If you believe that your friend’s behavior violates EA’s Terms of Service, you can choose to report them. Here’s how.

  1. Tap the Settings cog icon.
  2. Tap Contact Support.
  3. Help and About menu with Contact Support button.

  4. Tap the Contact Us button at the top of the page.
  5. EA Help page shows an advisor icon to contact EA Help and create a case.

  6. Select Report a player.
  7. Enter the details in the email web form.
  8. Submit your report by clicking Email us.

Plants vs. Zombies 3

  1. Tap the player's name in the game.
  2. Tap Report Player.
  3. Select reason for reporting:
    • Cheating
    • Player Name
  4. Enter the details of the report.
  5. Tap Report.

Pogo - Online

In chat (Classic Pogo)

  1. In the Who's here tab or in chat, choose the player.
  2. Click the dropdown icon beside their name and choose Report for Abuse.
  3. Choose the type from the options.
  4. In some games, you’ll need to manually add the player's name. Click Add Players, choose their name, then click Done.
    • If they’ve already left the room, their name won’t appear on the list. In this case, choose Not a Player.
  5. Describe the problem in the box.
  6. Click Send Request.

Reporting a player automatically mutes them, so you won’t see their comments in chat. You may still want to block them to prevent them from contacting you at all.

In your Guestbook

  1. Go to your Pogo profile.
  2. In the My Guestbook section, click View Full Guestbook.
  3. Go to the offensive post and click Options.
  4. Choose Report Abuse.
    • You can also block the player by clicking Options again and choosing Block Player.
  5. Choose the type of abuse from the options.
  6. Describe the problem in the box.
  7. Click Send.

Report a player's profile

Use this contact form. Describe the issue and add any other relevant info, then click Email us

Block a player

  1. Click Friends on the Pogo menu.
  2. Scroll down the page and click Blocked Player List.
  3. Enter the player’s screen name and click Add to My Blocked List.

Mute a player

If a player’s behavior doesn’t qualify as abuse or harassment but you don’t want to see their comments, you can mute them.

  1. In the Who's here tab or in chat, choose the player.
  2. Click the dropdown icon beside their name and choose Mute.

Rocket Arena

You can report or mute a player three different ways in Rocket Arena.
  • Click or select a player after searching for their username within the Discovery Menu. Choose from the options listed.
  • Rocket Arena report option username

  • Mute a player within a match by opening the main menu, then selecting the Mute Players option. Click the player you want to mute.
  • Rocket Arena report option end of match

  • After a match ends, click on the offending player’s name. Then, choose from the options listed.

Star Wars™ Battlefront™ II - PC

On PC, you must have Origin In-Game running, then:

  1. Press Esc to open the Scoreboard.
  2. Click the user's name that you are reporting.
  3. Select View profile.
  4. Click the arrow pull-down menu in the Origin In-Game Overlay.
  5. Select Report Player.

Star Wars™ Battlefront™ - PC

  1. Press Escape.
  2. Go to the Scoreboard.
  3. Click the user's name.
  4. Select Report Player in the Origin In-Game Overlay.

Star Wars™: Galaxy of Heroes - Mobile

Reporting on the forums

Message CG_Leviathan on the game forums to report suspected cheating or other issues. Include as much of the following information as you can:

  • Your ally code (as the reporter).
  • The in-game name and ally code, if possible, of the player you’re reporting.
  • Any guild names associated with the player you’re reporting.
  • A brief description of the behavior.
  • Dates, times, and in-game locations/game modes.
  • Any other details or screenshots you want to provide.

Reporting an issue with a Guild member to your Guild leader

If you are being harassed by a Guild member, let your Guild leader know. If they decide it’s the right thing to do, they can remove the player from the Guild.

Asking the Guild leader to remove someone does not mean that they have to do it. In the end, it’s the Guild leader’s decision.

If the Guild leader decides not to remove a player from the Guild, you can leave the Guild and join another or start your own. The good news is that, if you choose to leave the Guild, you will not lose any of your items or Guild Currency, and can take it with you to a new Guild.

Mute players

  1. Tap on a player to bring up their profile from Chat or Guild/Ally rosters or invites.
  2. Tap Mute/Report.
  3. Tap Mute.
  4. Star Wars Galaxy of Heroes mute or report pop-up screen

Once you’ve muted someone, the button will change to Unmute. If you want to unmute them later on, you can do that here.

Report players

  1. Tap on a player to bring up their profile from Chat or Guild/Ally rosters or invites.
  2. Tap Mute/Report.
  3. Tap Mute and Report.
  4. Star Wars Galaxy of Heroes mute or report pop-up screen

  5. Choose the Report Category: Offensive Language, Offensive Name, or Cheating.
  6. Star Wars Galaxy of Heroes report player pop-up screen

  7. Tap Confirm.
  8. Star Wars Galaxy of Heroes report category screen

  9. Tap Report.
  10. Star Wars Galaxy of Heroes report player and category pop-up screen

Star Wars™: Squadrons™

You can report a player directly from the scoreboard during or after a battle:

  1. Open the scoreboard.
  2. Select their name.
  3. Open Options.
  4. Choose Report Inappropriate Name if their name is offensive, or Report Player if you need to report them for something else.

Or you can report inappropriate names through the Social window:

  1. Search for their name using the Add Friend option.
  2. Select them from the search results.
  3. Choose Report Inappropriate Name.

Star Wars™: The Old Republic

Report inappropriate player behavior, harassment, or a player or guild name

  1. Press Ctrl+/ or click Customer Service from the System menu.
  2. Click Create Ticket.
  3. Choose the category based on what you’re reporting:
    • Report Inappropriate Player Behavior
    • Report Player / Guild Name
    • Report Harassment
  4. Type in a description to let us know what you’re reporting and why.
  5. Click Create ticket.

Report a player from in-game

If you come across an offensive player while you’re playing, you can report them right in-game:

  1. Click on the player.
  2. Right-click on their portrait.
  3. Click Additional Commands.
  4. Click Report.
  5. Choose the category based on what you’re reporting:
    • Report Spam
    • Report Real Life Threat/Suicide Threat
    • Report Harassment
    • Report Character Name
    • Report Guild Name

We’ll pull the information for your report from the game directly.

Report cheating in Star Wars™: The Old Republic™

Follow the steps in this forum post to report cheating or win-trading in PvP in SW:TOR.

The Sims Mobile

There are two ways to report abuse or offensive names in The Sims Mobile. Please note that you can only report things in The Sims Mobile when you’re at a player’s party:

  1. When you’re at a party, you’ll see a yellow flag on the party icon in the Party panel from the main party list. Click on the flag and you’ll find reporting options to choose from.

    Report a player in The Sims Mobile party chat.
  2. When you open the Party Chat, there’s a yellow flag in the top right corner. Click on it to see options to report players from the Party Chat.

    Report a player in The Sims Mobile party panel.

Whichever way you’re reporting, give all the information you have so that we can ensure that the violations stop. You must be at a player's party to see the reporting flag.

The Sims 4

Report a player from the gallery

  1. Select Custom Content.
  2. Select the player’s content tile.
  3. Click the flag icon (Report).
  4. Reporting flag icon appears at the bottom of a player's custom content tile.

  5. Select the reason for the report.
  6. Report options window with selectable types of offensive content and description box.

  7. Enter a description of the offensive content.
  8. Click Report.

Titanfall 2 - PC

To report a player from in-game:

  1. Start a multiplayer game.
  2. Load the Scoreboard by pressing the Tab key.
  3. Press the Home key to enable profile selections.
  4. Use the Page Up and Page Down keys to find the player you’re reporting.
  5. Press the End key to load their profile.
  6. Click the down arrow at the top of their profile page.
  7. Select Report User.
  8. Select why you’re reporting the player.
  9. Tell us where the incident you're reporting happened.
  10. Give us any other additional comments that will help us investigate.
  11. Click Submit.

To block a player, the steps are very similar to reporting via Origin:

  1. Join the Multiplayer Lobby.
  2. Press the Space key or left-click on a character to inspect the loadout of the player you’re reporting.
  3. Press the Space key or left-click again to view their profile.
  4. Click the down arrow at the top of their profile page.
  5. Select Block User.
  6. Click Block User.

UFC 4

Reporting a player

You can report a player from their Guild page:

  1. Open their Profile page by tapping their name in:
    • Your match history (if you fought them recently)
    • Your Head-to-Head results page
  2. Tap View Guild on their Profile Page.
    • If they’re in your Guild, open your own guild member list.
  3. Tap their name in the list.
  4. Tap Report.
  5. Choose whether you want to report their name or that they’re cheating.
  6. Next, choose the option that best describes why you’re reporting this.
  7. Tap the ✏️ icon in the Details box to add more information to help us investigate.
  8. When you’re ready, tap Send Report.
  9. You’ll see a confirmation message letting you know your report has been sent.

Reporting a Guild

To report a Guild for having an offensive name or description:

  1. Open the Social Hub.
  2. If you’re in a guild, tap Switch Guilds (you won’t really switch).
  3. Tap Switch, then use search to find the Guild.
  4. Tap on its name in the list to open the Guild page.
  5. Tap the ⚠️ symbol on the Guild logo.
  6. Choose whether you want to report the Guild name, or Guild Description.
  7. Choose the option that best describes why you’re reporting it.
  8. Tap the ✏️ icon in the Details box to add more information to help us investigate.
  9. When you’re ready, tap Send Report.
  10. You’ll see a confirmation message letting you know your report has been sent.
  11. Use the < button to back out to the Social Hub.

UFC 2 and 3

To report a player in a match.

  1. Start a match against Created Fighter (CAF).
  2. Pause the Match and select Report Player

The option to Report Player also appears in the Post Fight Menu.

Answers HQ

On Answers HQ, you can flag and report the post itself:

  1. Go to the post you’re reporting and click on the three dots on its top right corner.
  2. Click Report.
  3. Fill out the reporting form and click Submit.

Your report will be sent to our Community Team for review.

Game forums

We also run forums for some of our most popular games.

You can report posts there too. Here’s how:

  1. Make sure you’re logged into the forum where you saw the post you wanted to report.
  2. Find the post
  3. Click the Flag button on it.
  4. Click Report.
  5. Choose a Reason to let us know why you’re reporting it.
  6. Click Send report.

If another player has sent you harassing messages in a chat on PlayStation or Xbox, you can report them directly to PlayStation and Xbox. Find out how to do that on their websites:

If you’ve seen something on Twitter, Facebook, or another online platform, make a report directly to that platform.

If your game isn’t listed above, you may still be able to report players in-game using Origin or the EA app:

EA app

  1. Open your Friends List.
  2. Click the Add a Friend button.
  3. Search for the ID of the user you want to report.
  4. Click on their name to open the user's Profile.
  5. Click the beside their profile name.
  6. Select ⚠️ Send Report.
  7. Select why you’re reporting the player.
  8. Tell us where the incident you're reporting happened.
  9. Give us any other additional information that will help us investigate.
  10. Click Submit.

Origin

  1. Open your Friends List.
  2. Click the Add a Friend button.
  3. Search for the ID of the user you want to report.
  4. Click on their name to open the user's Profile.
  5. Click the down arrow at the top of their profile page.
  6. Select Report User.
  7. Select why you’re reporting the player.
  8. Tell us where the incident you're reporting happened.
  9. Give us any other additional information that will help us investigate.
  10. Click Submit.

EA Help

If you can’t report in-game for some reason or need to report something that happened online, give us the details right here on EA Help:

  1. Click Contact us from any page on EA Help.
    • We recommend logging in to your EA Account.
  2. Select your Product.
  3. Select your Platform.
  4. For Topic, select Report concerns or harassment.
  5. For Issue, choose from Real-life threat, Report player, or Report website.

From here, you’ll open a webform to let us know more about what happened.

We’ll investigate it and take action according to our policies. However, we can’t give you information about our investigation or what actions we take on another player’s account, due to privacy reasons.

Contact Us

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