For most closed betas, you need to sign up for EA Playtesting and opt-in to email communication from EA for the opportunity to be selected.

Here’s how to check if you’ve opted in to emails from EA.

1. Log in to your EA Account.
2. Go to Account Settings.
3. Select Email Preferences.
4. Under Manage your email preferences, select the box to provide your consent. A check mark should appear.
5. Select the Frequency of emails you’d like to receive from us.
6. Under Preferred Games, select Add More to pick the games you want to hear about, then click Add to confirm your choices.
7. Under Preferred Platforms, choose the platforms you want to hear about by selecting the boxes, then click Update to confirm your choices.
   • Make sure to choose the platforms you play on. If you choose the wrong platform, you might get a beta code for a platform you don’t play on, meaning you won’t be able to join the beta test.

If you’re selected to take part in a closed beta, you’ll get an email with a beta code. Learn more about redeeming your beta code for your chosen platform.

To find out which betas are currently running, sign up for EA Playtesting. Once you’ve made an account and logged in, you’ll be able to sign up for active beta tests.

A beta code is a string of letters and numbers that acts as your key to accessing most closed beta tests. If you’re selected to participate, you’ll get an email confirmation, along with your code. These emails will always come from an official EA email address like EAPlaytesting@ea.com.

Get help with your beta code

If you’re running into issues with your beta code, you can use the Beta Code Tool to generate a new one.

1. Log in to your EA Account on EA Help.
2. Select the game you need help with.
3. Choose the I need help with a beta code help topic.
   • Seeing this help topic doesn’t guarantee that a beta is running for your game.
4. Choose the available contact method to get in touch with us.
   • If you’re on a PlayStation, choose your region from the dropdown menu. Otherwise, you can skip this step.
5. Enter your beta code in the form field below.
6. You have the option to share more information about your issue. To do this, select I want to provide additional information. You can also attach screenshot files to support your case.

You should receive a confirmation email shortly after with your case details. If your original beta code has been verified, you’ll also receive a new code.

Video game developers make games in a series of distinct stages, often called something like alpha, beta, and release. You might also see terms like “limited regional launches” and “playtests” depending on the game.

In the beta stage of game development, the game is functional and playable with most of the content, features, and game modes. The beta version might include one or two playable characters, a demo mission, and some online multiplayer experiences.

Developers use betas to collect player feedback, fix bugs, and improve connectivity before a game is officially released. There are two types of beta tests.

• Closed betas: a restricted beta test you have to be selected to join.
• Open betas: a beta test anyone can join.

Player feedback helps make sure our games are the best they can be. During and after taking part in a beta, you’ll have the opportunity to tell us what you enjoyed about the game and what you think could be improved.

Sometimes, the forums where you give feedback about a closed beta will close down once the beta ends. If you want to give more feedback after Playtesting, continue the conversation with other players on Answers HQ.

• Keep an eye on @EAHelp and @EA for everything from outage info to game news.
• Need help with pre-ordering in the EA app? Find out more about pre-ordering, including billing and cancellation info.
• Subscribe to EA Help on YouTube for video walkthroughs and guides.