Create an in-game case for your missing content.
In-game tickets give us user details that help solve your issue faster.
Reach out to us in-game by going to Settings > Help.
Connect your game to an account to save a backup of your game. That way if you ever need to get a new device, you’ll be able to take your progress along with you.
Find out how to back up your mobile game saves.
We’ll need your User ID to help you if you ever need to contact us. Here’s how to find it:
Check all our tips, issue workarounds, and NBA LIVE Mobile help on EA Help.
Stay in the conversation by following the NBA LIVE team on Twitter and Facebook.