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Learn all about downloading your games, cloud storage, and tracking achievements using Origin.

Don’t have Origin on your computer? Read our guide on how to download, install, and update it.

When you buy a digital version of a game or downloadable content (DLC) for a game through Origin — either from the Store tab in the client or on — it's automatically added to My Game Library.

You can also add games you buy outside of Origin, including physical games. Click on Redeem Product Code… from the Origin menu and type in your codes there.

If you need help redeeming your codes, read our article on how to do that.

Play on both PC and Mac?

Some of our games are dual-platform. That means when you buy a game and add it to your account, you’ll see it when you log in on both Mac and PC.

  1. Launch the Origin client.
  2. Log in to your EA Account.
  3. Head to My Game Library.
  4. Download your game by:
    • Clicking the grey arrow that’s pointing down in the bottom left of the game tile.
    • Right clicking on the game tile and clicking Download.
    • Clicking on the game, which will pop up more information including an orange Download button.
  5. Follow the instructions for your game to install and start playing!

Why did I get an error that too many computers have accessed my game recently?

If you get a message that says: Too many computers have accessed this account’s version of [game name] recently. Please try again later.

This is because you can only install your game on up to five computers per 24-hour period, as mentioned in our Terms of Service.

Here are some things that can count as a new computer:

  • using a different computer
  • changing the hardware in your current computer
  • using a virtual machine
  • using a cloud gaming service.

It can take up to 24 hours for you to be able to relaunch the game. If you're getting the error after 24 hours, let us know so we can help.

You can set the maximum download rate for games and choose if you want them to download while you’re playing other ones.

Here’s how:

  1. Open the Origin client.
  2. Click Origin in the top menu bar.
  3. Choose Application Settings.

How it works from there:

  • Under Download Restrictions, you’ll see dropdowns for your maximum download rate when out of game and during gameplay. You can choose from a range of speeds, up to No limit.
  • While you’re in game, you can choose Don’t download so that nothing downloads while you’re gaming.
  • Want your games to stay up to date on their own? Scroll down in the Application Settings to Client update. Make sure the toggle for Automatic game updates is switched on.

Some of our games let you store your saves in the cloud. When you turn on cloud storage, it will store your data on our secure EA servers instead of taking up space on your hard drive. That means that you can also access those saved games from other computers if you’re signed in to your account.

Cloud storage is on by default. Want to change that? You can do so in your settings:

  1. Open the Origin client.
  2. Click Origin in the top menu bar.
  3. Choose Application Settings.
  4. Select the Installs & Saves tab.
  5. Under Cloud Storage, make sure Saves is set to On — or Off — depending on your preference.

Origin can store 100MB of save data per game.

You can find out if your games support cloud saving in the game’s Properties:

  1. Launch the Origin client.
  2. Click on My Game Library.
  3. Right-click the game you want to check and click Game Properties.

If it’s available, you’ll see a Cloud Storage tab next to the General tab. Don’t see a tab? Then the game doesn’t have cloud storage.

Cloud saves are platform-specific. If you save your game on PC, you can only access your cloud saves from another PC. Same goes for Mac.

Several of our games have achievements that you can earn while you play.

You can track your achievements for many EA games with Origin. See what achievements you’ve earned by checking your profile page.

What are Origin Points?

Origin Points help you track your achievements and measure your progress while playing some of our games, giving you bragging rights among you and your friends. See how many you can get and try to out-earn each other!

Want to see your Origin Point total and the achievements you’ve earned? Click the Achievements icon in Origin In-Game, check your profile page, or click Achievements on a game’s information page.

Speaking of Origin In-Game, use the Origin In-Game dashboard to:

  • browse the web
  • get online help
  • chat with friends on your friends list
  • and even broadcast to Twitch.

You can do this without ever leaving your game.

Getting credit for earned but not unlocked achievements

You need to be online to get credit for an achievement and to earn Origin Points.

Missing an achievement? Make sure you are connected to the internet and that you have all the necessary requirements to complete that achievement.

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