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EA recommends
Check and appeal EA Account locks, bans, and suspensions
If your EA Account is locked, banned, or suspended, you can check your status and submit an appeal in the Penalty History tool. Follow the steps below to understand what happened, check your violations, check eligibility for appeal, and request a review.
Article • STAR WARS™: Galaxy of Heroes
How to appeal a ban or suspension in STAR WARS™: Galaxy of Heroes
Learn how to submit an appeal if you think we banned or suspended your STAR WARS™: Galaxy of Heroes account by mistake.
Article • EA Account
Troubleshoot common EA Account unlinking issues
Having problems unlinking your account? Try our tips to get help.
Article • Platforms
How to save your EA mobile game
Linking your EA mobile game to an account is the best way to play. Learn how to link your mobile game to another account so you don’t lose your progress.
Tool
Penalty History
If you’d like to check on your EA Account penalties, like bans and suspensions, or want to submit an appeal, use Penalty History.
Article • EA Account
Troubleshoot common EA Account linking issues
Having account linking problems? Try our tips to get help.
Article • Battlefield™ 6
How to play by the rules in Battlefield 6
Learn about Battlefield 6’s rules, how we use EA Javelin anticheat, and what you can do if you’ve been banned or suspended.
Article • EA SPORTS FC™ 26
EA SPORTS FC™ Transfer Market access on Web & Companion Apps
Learn how to earn access to the EA SPORTS FC™ Transfer Market, and what to do if you’ve been blocked. To help keep EA SPORTS FC™ a safe experience for all players, make sure to play by the EAS FC rules.
Article • EA SPORTS™ Madden NFL 26
How to play by the rules in EA SPORTS Madden NFL 26
Learn how to help keep your account safe and avoid bans or suspensions by following Madden NFL 26’s rules.
Article • Apex Legends™
How to play by the rules in Apex Legends™
Learn more about Apex Legends rules and how cheats and hacks put your account at risk. Plus, find out how to contact us to report a player for cheating or to appeal a ban or suspension.
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