EA Help

Need help with an EA game or your EA Account? Go to the EA Help homepage, select the game or service you need help with, and select the help topic that most closely matches your issue.

Here are some common issues you might need help with.

• Games that won’t download, install, or load in the EA app.
• Finding games that are missing from your Library.
• Troubleshooting your connection to your game.
• How to turn on EA Login Verification.
• Linking your platform accounts to your EA Account.

Mobile games

The fastest way to get help with your mobile game is straight from your game settings. Get help directly from your mobile game with these steps.

Answers HQ

Join our community at Answers HQ to ask questions, get help, and crowdsource solutions.

YouTube

Subscribe to EA Help on YouTube for video walkthroughs and guides.

EA.com

Need info about your game’s release date, patch notes, or promotions? Find your game on EA.com to get all the latest news.

Accessibility

Check the accessibility options for EA games.

X

Follow @EAHelp for outage info, tips and tricks, and game news.

Instagram

Follow @EA on Instagram to get the latest news and updates, and find other EA accounts to connect with.

Discord

Connect the EA app to Discord to share your game activity with friends and servers.

• If you’re having trouble connecting to your game, check the server status of EA games, services, and platforms.
• Need to report another player? Follow these steps for reporting cheating, abuse, or harassment.