How to delete corrupt files in EA SPORTS FC™

EAS FC uses game files that are regularly updated and re-downloaded in the background as you play your game.

If something went wrong with these files, you could come across issues with freezing, glitching, disconnections, or matchmaking.

One way to address these types of issues is to delete these files.

1. From the Main Menu, open Settings and select the Profile tile.
2. Go to Delete to bring up the game's file list.
3. Delete all files except:
   • Online Pro files.
   • Files with Career in the name. These are your saves for these game modes—they won’t be re-downloaded and can’t be restored.
   • You can also delete Personal Settings 1 to fix any audio or visual issues, like glitching, flickering, or loss of sound. Keep in mind that you’ll lose Skill Game progress and your custom controller layout. Only delete this if you’re sure you’re okay with losing these and having to set them again.
4. Log out of the game and re-launch it to see if you’re still having problems.

• Check the EA SPORTS FC™ Tracker to stay up to date with issues and announcements.
• Keep an eye on @EAHelp and @EASFCDirect for everything from outage info to news about our games.
• Subscribe to EA Help on YouTube for FC video walkthroughs and guides.