EA Player Help Services

We're working on EA Forums right now.

In the meantime, get help here on EA Help or follow @EAHelp for updates.

Password

Reset or recover my password

Change my email address

Link accounts

Link or unlink your EA Account

Security

Manage my account security

Orders

Manage my orders

Redeem

Redeem a game or product code

My cases

View open or past cases

$Infractions$

Ban history

View current or past bans and suspensions

Top Spades Help Articles

How to update your macOS for the EA app

Learn how to update your Mac operating system (macOS) to optimize your gaming experience with the EA app.

Troubleshooting EA mobile games on iPad and iPhone

Having trouble with your mobile game on iOS freezing, crashing, loading, or connecting to servers? Check out these troubleshooting steps for Apple iOS.

Troubleshooting EA mobile games on Android devices

Having trouble with your Android mobile game freezing, crashing, loading, or connecting to servers? Try these troubleshooting steps.

How to use the EA app

Learn how to add games to your Library, add friends, and more in the EA app.

EA rules to know and follow

Learn how to play by EA’s rules to make sure you, and players like you, have fun and stay safe while playing our games.

Does my EA game have cross-play and cross-progression?

See which EA games have cross-play and cross-progression here.

How to join an EA closed beta

Learn how to join an EA closed beta and what to do if you need help with your beta code.

How to install, buy, and play EA games on Steam

Learn how to buy and install EA games on Steam, play with friends, and more.

Report cheating, harassment, and illegal content

Keep yourself and other players safe by reporting harassment, cheating, and inappropriate or illegal content.

Buying EA games: order and payment info

Find out what payment methods EA accepts and how to enter your info. Plus, learn how to buy games, expansions, and view your order history.

See all Help Articles

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