Overzicht
Learn where to find content in Battlefield 6 and how to troubleshoot anything that’s missing.
Where to find pre-order content in Battlefield 6
Pre-order content will be available in Battlefield 6 at launch. Check the Loadouts tab to find your skins and weapons.- If you ordered the Phantom Edition, you’ll get all the Phantom Edition content and the Tombstone Pack pre-order content.
- If you ordered the Standard Edition, you’ll get the Tombstone Pack pre-order content.
Phantom Edition
- Tombstone Pack Pre-Order Offer
- Features a soldier skin and a Tombstone XP Boost Set
- Battlefield Pro Token: Battle Pass, 25 tier skips, exclusive rewards and more
- Phantom Squad: Crossbones, Mirage, Specter, and Wraith soldier skins
- Glimmer melee knife weapon skin
- Shrouded M433 weapon package
- Drop Shadow MS2010 ESR weapon package
- Chimera M1A2 SEPV3 vehicle skin
- Death’s Head weapon sticker
- Cryptic weapon charm
- Operative dog tag
- Phantom XP boost set: 2x hardware XP and 2x career XP
Standard Edition
- Tombstone Pack Pre-Order Offer
- Features a soldier skin and a Tombstone XP Boost Set
Troubleshoot missing content in Battlefield 6
If you’re missing all your items, your EA Account might have been hacked. Find out how to re-secure your account.
Missing Phantom Edition skins
Soldier skins are for the Nato faction only. If you’re missing the Phantom Edition skins, check to see if you’re playing as the Pax Armata faction. If you are, try changing factions by going to the Loadouts tab and switching to the Nato faction to find your skins.Restart your system
Restarting your system can help missing content load. Once you’ve restarted your game, check to see if your content has loaded.Check which EA Account you’re logged into
If you’ve got more than one EA Account, you might be logged into the wrong one. Go to the Account Information section of your account settings to check which EA Account you’re using. If your content has been sent to the wrong EA Account, we can’t transfer it.Check in-game
Make sure you didn’t accidentally discard or use your content somewhere in your game. We can’t help with items you’ve used or discarded.Contact us
If you’ve tried the steps above and waited 24 hours but your content still hasn’t appeared, contact us from the bottom of this page. Try to have this info ready so we can help you faster.- Your EA Account email
- The type of console or platform you play on (e.g., PC or PlayStation®)
- Your platform account username
- Details about the missing content
- How or where you got the content
- The approximate date and time you got the content and when you noticed it was missing.
- Proof of purchase if you bought the missing content with real money
Proof of purchase is usually an image of your transaction history and purchase confirmation which includes info like the product name, purchase date, and your details.For more help, read our guide.
- didn’t earn
- sent to the wrong platform or account.