How to report a Club or player in EA SPORTS NHL®

Oversikt

Learn how to keep yourself and other players safe in EA SPORTS NHL® by reporting inappropriate content, and how to mute or block other players.

How to report a Club name

If you notice a Club name that’s inappropriate or breaks the rules, here’s how to report it.

1
From the main NHL® menu, select Online and choose World of CHEL.
2
Select Stats from the top bar menu, then Club Rank.
3
Choose Global Rankings.
4
Find and select the Club name you want to report. Then, select Report Content.
5
Select Inappropriate Content and choose Submit.

How to report a player's Skater or Goalie name

If you notice a player with an inappropriate Skater or Goalie name, here’s how to report them.

1
From the main NHL® menu, select Online and choose World of CHEL.
2
Select Stats from the top bar menu, then Player Stats.
3
Find and select the Skater or Goalie name you want to report.
4
Select Report Content.
5
Choose the reason you’re reporting and select Submit.

What happens after reporting

Reporting a Club or player doesn’t mean they’ll automatically be banned from NHL. If you submit a report, we’ll investigate and take action according to our policies. For privacy reasons, we can’t give you information about our investigation or what actions we take on another player’s account.

How to block and mute a player

If another player is bothering you or affecting your experience, but their behavior doesn’t break the rules, you can block and mute them instead.

1
From the main NHL® menu, select Online and choose World of CHEL.
2
Select Stats from the top bar menu, then Player Stats.
3
Find and select the player you want to block and mute.
4
Select Block and Mute. On the next screen, confirm your choice by selecting Block and Mute again.

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