How to report a Club or player in EA SPORTS NHL®

Overview

Learn how to keep yourself and other players safe in EA SPORTS NHL® by reporting inappropriate content, and how to mute or block other players.

How do I report content in World of CHEL?

If you notice a Club, Skater, or Goalie name that’s inappropriate or breaks the rules, here’s how to report it.

Report a Club name

Report a player's Skater or Goalie name

1
From the main NHL® menu, select Online and choose World of CHEL.
2
Select Stats from the top bar menu, then Club Rank.
3
Choose Global Rankings.
4
Find and select the Club name you want to report. Then, select Report Content.
5
Select Inappropriate Content and choose Submit.

How do I report content in Connected Franchise?

Report a League, team, or player name

Report a league member

1
From the League HUB, go to Leagues Options.
2
Select Report Content.
3
Choose the type of content you want to report.
4
Select the League, team, or player name.
5
Choose the reason for your report.
6
Submit your report.

What happens after reporting

Reporting a Club or player doesn’t mean they’ll automatically be banned from NHL. If you submit a report, we’ll investigate and take action according to our policies. For privacy reasons, we can’t give you information about our investigation or what actions we take on another player’s account.

How do I block and mute a player?

If another player is bothering you or affecting your experience, but their behavior doesn’t break the rules, you can block and mute them instead.

1
From the main NHL® menu, select Online and choose World of CHEL.
2
Select Stats from the top bar menu, then Player Stats.
3
Find and select the player you want to block and mute.
4
Select Block and Mute. On the next screen, confirm your choice by selecting Block and Mute again.

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