EA Player Help Services

How EA handles reports of harassment and illegal content

Find out how EA handles reports of harassment and inappropriate or illegal content, and what actions we may take to keep players safe.

How to use EA content under EA’s IP Policy

If you’d like to use our IP (Intellectual Property) for personal purposes, check out our guidelines.

How to avoid phishing

Learn about phishing and how you can avoid common scams.

How to use EA connect

Learn how to find friends, play across platforms, and manage your social gaming experience with EA connect.

How to manage your EA Account security and safety

We take account safety seriously. Here are some tips to help make your password and other account information more secure.

Get information about EA Account locks, bans, and suspensions

Find out why we issue bans or suspensions and how to submit an appeal if you think there’s been a mistake.

EA rules to know and follow

Learn how to play by EA’s rules to make sure you, and players like you, have fun and stay safe while playing our games.

Report cheating, harassment, and illegal content

Keep yourself and other players safe by reporting harassment, cheating, and inappropriate or illegal content.

EA Gift Cards: Where to get them and how to use them

Learn how to buy and use EA Gift Cards to pay for EA games, products, and memberships.

How to get ready to play EA games

Log in to your EA Account, check your security info, and brush up on the rules to get into your game.

How to get a refund for EA games

Find out how to get a refund for games that qualify under the Great Game Guarantee.

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