Overview
Your date of birth helps determine your account settings, age restrictions, and access to some EA services. In most cases, you can’t edit your date of birth after your EA Account is created, but there are a few situations where EA Help may be able to help.
How do I edit my birth date?
- 1Go to the Account information page in your EA Account portal.
- 2Select Edit next to your date of birth if the option is available.
- 1If you can edit your date of birth, follow the on-screen instructions to save your changes.
- 2If you don’t see an edit option, you’ll need to contact EA Help.
If your account is a child account, some settings can only be managed by a parent or guardian.
Why can’t I see an edit option for my date of birth?
Your date of birth usually becomes locked after your EA Account is created. Your date of birth is used to:- confirm your age
- apply your country’s age requirements
- determine whether your account is a child account
- help protect your account security.
Make sure the birth date on your EA Account matches your real date of birth. Using incorrect information may affect account access, age-restricted features, or account recovery.
If your date of birth is wrong and you can’t edit it, contact EA Help for assistance.Before you contact us, make sure you have:
- your EA ID or the email address linked to your EA Account
- details about the incorrect birth date currently on the account
- proof of identity or age if requested.
In some cases, EA Help may be able to review and update incorrect account information after verifying account ownership and identity. If your date of birth is wrong and you can’t edit it, contact EA Help for assistance.
Child accounts have additional privacy and parental controls based on local laws and age requirements. Some account settings, including date of birth, may be restricted until the account ages up. Learn more about child account restrictions.
Yes. Your birth date can affect access to online features, age-restricted content, parental controls, and account recovery options.Learn more about child account restrictions.