How to save progress by linking accounts in The Sims Mobile

Överblick

Learn how to save your game by linking The Sims Mobile to a social media, Apple, Google, or EA Account.

Benefits of linking accounts in The Sims Mobile

When you link The Sims Mobile to an account, you can:

play on multiple devices
transfer your progress to another device
recover your game progress if you lose it.

When you link The Sims Mobile to an account, it can’t be unlinked, so make sure you choose the right account.If you don't link your game to an account, you'll play as a guest. This means you’ll lose all game progress if you factory reset your phone, install a major update, delete the app, lose your device, or get a new device.

How to link The Sims Mobile to an account

EA Account

Android

iOS

Facebook or X

Follow these steps to link The Sims Mobile to your EA Account.

1
Select the arrow pull-out tab on the right side of the screen.
2
Choose the Settings cog tab and select the Connect button for EA.
3
You’ll see a Connect to EA window. Enter the email address that’s linked to your EA Account.
4
Select Confirm.

How to restore lost progress to a linked account

Once you link an account to The Sims Mobile, your game progress will be saved and backed up.If you ever lose data, stats, or game progress, try these steps to restore lost mobile game progress.

Can’t access the game?

If you’re locked out of your game or lost your device, have your Player ID ready before you reach out. Without it, we can’t find your account. If you don’t know your Player ID, we may be able to help if you’ve linked your account to Facebook, x, Google Play, Game Center, Apple, or an EA Account. We can’t recover guest accounts.