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How parental controls impact child accounts
Access to certain online features for a child's account depends on the game, platform, and the parental controls that have been set.
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How to use parental controls in the EA app
Be more in control of your account and manage your family’s playtime and spending with the EA app parental controls.
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Troubleshoot your connection to EA games
Having problems playing EA games online? Follow our tips to help restore your connection.
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Troubleshooting payment issues in the EA app
If you’re having trouble making your purchase, see if our troubleshooting tips help you.
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Upgrade a child EA Account to a teen account
Learn more about when you can update your child’s EA Account to a teen EA Account.
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How to manage in-game purchasing
Learn how to manage in-game purchasing and add your payment methods when playing EA games on PC, console, or a mobile device.
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How to use the EA app
Learn how to add games to your Library, add friends, and more in the EA app.
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How to view your EA Account data
You can view a lot of your EA Account data on help.ea.com or in your EA Account settings. Learn how to find it here.
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The best way to get help is through your game's settings and support options. Can't find it? Check out our article on how to get help in your EA mobile game.
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