EA Account support

Manage my account

Change password

Request a refund

Penalty History

Manage linked accounts

Management and recovery

Manage your EA Account information and settings.

How to get back into your EA Account

What to do if your EA Account was hacked

How to find your EA Account email address

How to access your EA Account data

How to delete an EA Account

How to get help managing multiple EA Accounts

How to reset your expired EA Account password

Account creation

Learn how to create your EA Account.

How to create an EA Account

How to create an EA ID

How to get started with an EA game

Linking

Manage accounts that are linked to your EA Account.

How to link to an EA Account

How to unlink from an EA Account

Troubleshoot common EA Account linking issues

Troubleshoot common EA Account unlinking issues

How to join an EA Playtest or closed beta

Child and teen accounts

Get help setting up and managing child or teen accounts.

How to set up an EA Account for your child

Update the password for your child’s EA Account

Upgrade a child account to a teen account

How parental controls impact child accounts

How to set parental controls in the EA app

Memberships

Get help with your EA Play membership and other subscriptions.

How to cancel an EA Play membership

How to join EA Play on PC

How to join EA Play on PlayStation®

How to join EA Play on Xbox

How to manage an EA Play on PC membership

How to upgrade to EA Play Pro on PC

Mobile game accounts

Get help with your mobile game account.

Restore lost mobile game progress

How to close your mobile game account

How to get help and find your ID in your EA mobile game

How to add friends on the EA app

How to use EA connect

Still having issues?

Get in touch with our customer support team for more help.