EA SPORTS NHL® 25 support

I can't even get a advisor or any help. Wtf

Console: Playstation 5Ive been trying to play games since yesterday and Ive gotten multiple errors when loading into World of Chel, or when joining invites. Ive gotten multiple Game Configuration Errors when the game is loading when I do finally get into a dressing room. Ive had to resign the terms of service at least 3 times and reselect settings and choose from an option that says "continue without saving".Whats going on?

"Our well-trained, dedicated team reviewed your report, and didn't take action"Every single time I have reported a eashl club name, or their players for clearly racist names (often bypassing the naming filter), I receive an email indicating that I must be crazy.Acronym club: KFCEashl players: all black,Player names: Neigh - *** (you get the rest)If you play enough World of Chel, you will see this like once a day, sometimes more. It's absolutely embarrassing that EA lets me know a human reviewed this example and deemed it totally fine. It's pretty **bleep** appalling. Remember a couple years back when they made a big push for positive play culture? I guess that was just that years' titles box feature to protect the first year women were introduced to the franchise.