EA Player Help Services

How to recover or move a STAR WARS™: Galaxy of Heroes account

Learn how to recover your Star Wars: Galaxy of Heroes account or move it to a different device.

STAR WARS™: Galaxy of Heroes game modes

Find out about Star Wars: Galaxy of Heroes’ game modes, including Challenges, Battles, Territory Events, and more.

How to find your STAR WARS™: Galaxy of Heroes Ally Code

Find your STAR WARS™: Galaxy of Heroes Ally Code and connect with friends.

How to appeal a STAR WARS™: Galaxy of Heroes ban or suspension

Learn how to submit an appeal if you think we banned or suspended your Star Wars: Galaxy of Heroes account by mistake.

How to start or join a STAR WARS™: Galaxy of Heroes Guild

Find out how to start or join a Guild in STAR WARS: Galaxy of Heroes.

STAR WARS™: Galaxy of Heroes Raids and Territory Events guide

Find out about Star Wars: Galaxy of Heroes events, including Raids, Territory Battles, and Territory Wars.

Your guide to Grand Arena in STAR WARS™: Galaxy of Heroes

Find out all about Grand Arena, the latest PvP game mode in STAR WARS: Galaxy of Heroes. It’s kind of like a series of mini, 1-vs-1 Territory Wars, but brings you even more action with players from across the Galaxy.

How to save your progress in STAR WARS™: Galaxy of Heroes

Link your game to your Google Play or Game Center account to save your progress.

How to report a player in STAR WARS™: Galaxy of Heroes

Learn how to let us know if other players are breaking the rules in Star Wars: Galaxy of Heroes.

STAR WARS™: Galaxy of Heroes Web Store

Find out how to access the Web Store and claim any packs and bundles you buy directly in-game.

Get help in STAR WARS™: Galaxy of Heroes with your Player ID

If you need help, you can contact us in the game. If you can’t access the game, we’ll just need your Player ID to help.

Change your reward payout times in STAR WARS™: Galaxy of Heroes

Use these steps to change the times that you get reward payouts for Daily Activities, Squad Arenas, and Fleet Arenas.

How to get help and find your ID in your EA mobile game

Contact support from within your game or learn how to find your ID in case you’re ever locked out. We’ll need your ID to help you.

How to save your EA mobile game

Learn how to link your mobile game to your Google Play or Apple ID account so you don’t lose your saves.

How to report a problem with a game or EA Account

Having issues with one of our games or your EA account? Here are a few things you can try to get help.

Report cheating, harassment, and illegal content

Keep yourself and other players safe by reporting harassment, cheating, and inappropriate or illegal content.

Popular help topics in Star Wars: Galaxy of Heroes

Get help with common issues that players are running into in Star Wars: Galaxy of Heroes.

Popular help topics in Star Wars: Galaxy of Heroes

Get help with common issues that players are running into in Star Wars: Galaxy of Heroes.

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