Popular help topics in The Sims FreePlay

Get help with common issues that players are running into in The Sims FreePlay.

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How to get help and find your Player ID in The Sims FreePlay

If you’re playing The Sims FreePlay, the fastest way to get help is by contacting us in-game. Follow the steps below to learn how.

How to get help and find your ID in your EA mobile game

Contact support from within your game or learn how to find your ID in case you’re ever locked out. We’ll need your ID to help you.