EA Player Help Services

The new Mayor's guide to SimCity BuildIt

This article explains the basics of SimCity Buildit for new mayors. Learn about population, building types, roads, city services, disasters and more.

SimCity BuildIt Web Store

Welcome to the new SimCity BuildIt Web Store.

How to earn rewards in SimCity BuildIt

Learn more about events and challenges that can help you earn points and unlock rewards in SimCity BuildIt.

Future Cities and OMEGA items in SimCity BuildIt

Learn about Future Cities, the NeoMall, and Omega items in SimCity BuildIt.

How does Mayor’s Club work in SimCity BuildIt?

Use this article to learn about Mayor’s Club in SimCity BuildIt. Read about Club roles, Contest of Mayors and rewards, how to wage Club Wars using Battle Boosters and Disaster Cards, and how to get and spend War Simoleons.

How to start Epic Projects in SimCity BuildIt

Turn your city into an Epic one by completing Epic Projects and upgrading your buildings into masterpieces.

How to get help in SimCity BuildIt

If you need help and can't find an answer, contact us in game.

Link your SimCity BuildIt account to save progress

Protect your progress and save your city by linking your account to your EA ID, Facebook, Google Play, Game Center, or Apple.

How to get help and find your ID in your EA mobile game

Contact support from within your game or learn how to find your ID in case you’re ever locked out. We’ll need your ID to help you.

How to save your EA mobile game

Learn how to link your mobile game to your Google Play or Apple ID account so you don’t lose your saves.

Report cheating, harassment, and illegal content

Keep yourself and other players safe by reporting harassment, cheating, and inappropriate or illegal content.

Popular help topics in SimCity BuildIt

Get help with common issues that players are running into in SimCity BuildIt.

Popular help topics in SimCity BuildIt

Get help with common issues that players are running into in SimCity BuildIt.

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