EA Player Help Services

What are EA's warranty policies?

For information about warranties, read the policy for your region.

How to provide proof of purchase

Here’s what to send us when we ask you to provide proof of purchase.

Where to buy EA digital download games and virtual currency

Get your EA PC games through the EA app and find out where to buy our games and virtual currencies as PC digital downloads.

How to view your EA Account data

You can view a lot of your EA Account data on help.ea.com or in your EA Account settings. Learn how to find it here.

How to find your missing in-game content

If you bought or earned in-game content and it’s missing, check out the steps below to find it.

Buying EA games: order and payment info

Find out what payment methods EA accepts and how to enter your info. Plus, learn how to buy games, expansions, and view your order history.

How to link your EA Account to Amazon

Connect your EA Account to Amazon to earn loot, rewards, and more.

How to avoid phishing

Learn about phishing and how you can avoid common scams.

Download and buy DLC for classic EA games on PC

Learn how to download and buy downloadable content (DLC) for classic EA games on PC.

How to redeem your product and promo codes

Learn all about product codes, promotional codes, and how to redeem them.

How to create an EA ID

We’ll show you how to set up, update, and find your EA ID.

How to create an EA Account

Get ready to play. We’ll show you how to set up your new EA Account and help you get in the game.

Linking your platform accounts to your EA Account

Link your Xbox Live gamertag, PlayStation™Network Online ID (PSN ID), or Nintendo Account to your EA Account.

How to update your EA Account

Here’s what you need to know about updating your email address, EA ID, password, and other information in your EA Account settings.

How to set up an EA Account for a child

Learn how to set up a child account for your kids to help them have a safer and age-appropriate gaming experience while they play.

Popular help topics in The Price Is Right

Get help with common issues that players are running into in The Price Is Right.

Popular help topics in The Price Is Right

Get help with common issues that players are running into in The Price Is Right.

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