Top articlesBrowse popular help topics for The Sims Freeplay.How to get help and find your Player ID in The Sims FreePlayTroubleshoot issuesTry fixing issues by following our troubleshooting steps.Restore lost mobile game progressTroubleshooting EA mobile games on Android devices Troubleshooting EA mobile games on iPad and iPhonePlatformsGet help for your platform.How to close your mobile game accountHow to save your EA mobile gameHow to get help and find your ID in your EA mobile gameHow to use EA Forums | EA HelpExplore EA Forums: our new community site which replaces Answers HQ. Learn how to navigate, post, and personalize your profile to enhance your EA community experience.Find out moreTrending ArticlesHow to get help and find your Player ID in The Sims FreePlayNewsSummer Vacation: Back to Reality!Aww, does this mean we have to wear pants again?Learn MorePatch Notes | Gap Year: Hygge HolidaysAll the fixes and improvements you can expect in our latest releaseLearn MoreGap Year: Hygge HolidaysDid we just find the coziest stop yet?Learn MoreGap Year: Roads Less TraveledDid we just take a wrong turn… or the right one?Learn MorePatch Notes | Gap Year: Roads Less TraveledAll the fixes and improvements you can expect in U110Learn More