ส่วนช่วยเหลือ Star Wars Jedi: Survivor™

Hi, I've been in contact with the help chat and they redirected me to this forum.I've been playing Jedi survivor on my ps5 through the PSextra subscription. I wasn't able to launch the game since it left the PSextra game pool so I decided to purchase EA-play in order to keep playing. However I still can't launch the game, I tried removing it from my console but now I can't even re-download it because it says there is a conflict with the product: Star Wars: Jedi Survivor Tracker.How do I fix this so I can continue playing the game?