Three hunters surround the Kemono Deathstalker at various angles in a vivid, brushstroke-style battle scene.
Account support
Manage linked accounts
Secure my account
Request a refund

Penalties

Learn how to play by EA rules and report a player.
How to report a player in WILD HEARTS™
Get information on EA Account locks, bans, and suspensions

EA app

Get help with the EA app on PC and Mac.
How to download, install, and update the EA app
How to play games in the EA app
Games that won't download, install, or load in the EA app
Find games that are missing from your EA app Library

Management and recovery

Manage your EA Account information and settings.
How to link to an EA Account
How to find your EA Account email address
How to reset your expired EA Account password

How to get ready to play EA games

Welcome to "Get Ready To Play," where we walk you through the essentials of managing your EA Account. Edit your details, connect your accounts, and learn how to reset your password quickly and efficiently.

Find out more
Still having issues?
Get in touch with our customer support team for more help.